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Autoglass no longer attending?....
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Oxford-boy
 


Member Since: 07 Sep 2015
Location: Oxford
Posts: 1061

United Kingdom 2014 Discovery 4 3.0 SDV6 XXV LE Auto Causeway GreyDiscovery 4
Autoglass no longer attending?....

Need a new windscreen.

Insurer (Direct Line) uses Autoglass so I call them (their online site appears to have technical issues).

Have to bring it to us they say. What about the vans I see around I say? Your car (D4 HSE Lux) is too complicated for that. Have to bring it to us. What if it's not driveable I ask? You'll need to get your insurer to recover it to us they say.... Wow, things have changed since I last experienced this...

So, 37 miles later it is currently at a large sort of 'Autoglass facility' in Makro car park Reading along with a whole host of other cars.

Anyone else experienced this?

Will be taking it up with Direct Line at renewal if others tell me otherwise on here...



Confused
 Jim

2014 Discovery 4 XXV SDV6 Causeway Grey
2016 Discovery 4 HSE Lux SDV6 Loire Blue - now gone 
 
Post #217317811th Sep 2020 2:09 pm
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RogB
 


Member Since: 15 Jun 2018
Location: Mansfield
Posts: 1650

United Kingdom 

had mine replaced by autoglass earlier this year during the lockdown, but my insurer was admiral.

I too had seen vans about, but had to drive 25 miles into a not so good area of Nottingham to their fitting centre on a backwater industrial estate.

also be prepared for it not be a Pilkington or LR branded screen, it will probably be Fuyeo unless your insurer has a different policy to Admiral
 2011 D4 XS 305 MY12 - gone but not forgotten  
Post #217318111th Sep 2020 2:15 pm
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adam
 


Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917

United Kingdom 

I never used the mobile service apart from a couple of chip repairs, always booked an appointment at a depot a few miles away and insisted on an LR branded screen and asked to ensure A clips and seals replaced - that way, no worries about inclement weather affecting the seal cure.
 Now Golf GTI PP, 7 speed DSG.
Ex D3 and D4 
 
Post #217319811th Sep 2020 2:54 pm
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Farmer Chalk
 


Member Since: 07 Mar 2013
Location: Independent Republic of Kentishshire.
Posts: 4156

England 2008 Discovery 3 TDV6 HSE Auto Tangiers OrangeDiscovery 3

Fuyeo is now a JLR OEM fitment on later models... Very Happy
  
Post #217320311th Sep 2020 3:09 pm
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