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Had service done today probably did more harm than good!
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johnnychainsaw
 


Member Since: 24 Nov 2009
Location: West Sussex
Posts: 1222

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3
Had service done today probably did more harm than good!

Took car to local indie for a routine service, oil and filter change. Not used garage for a while as I had been using a mobile specialist for the last few years. Dropped car off at 8am and was told to expect it ready after lunch. At 5:30 the garage phoned to tell me they had drained the battery trying to start the car after changing the fuel filter. I knew then my car was in the wrong hands but was pretty helpless to do much other than trust they would get it sorted. 7:30pm garage phoned to say it was all sorted without much of an explanation other than it was a “ nightmare “. Doesn’t look like they will get my business again. Will find out in the morning how much it has cost me to have my car abused Big Cry
  
Post #190230316th Jan 2018 9:07 pm
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mz mini
 


Member Since: 02 Jul 2014
Location: Sunny Devon
Posts: 1759

United Kingdom 2013 Discovery 4 3.0 SDV6 XS Auto Siberian SilverDiscovery 4

Perhaps a discount for all the aggro might be the order of the day Question
good its sorted Thumbs Up
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Post #190230916th Jan 2018 9:15 pm
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John C
 


Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292

United Kingdom 2006 Discovery 3 TDV6 SE Auto Cairns BlueDiscovery 3

Check the filter isn’t damaged and has been fitted correctly!
 2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years 
 
Post #190231216th Jan 2018 9:18 pm
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M3DPO
 


Member Since: 22 Sep 2010
Location: Notts.
Posts: 8072

England 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Corris GreyDiscovery 4

Hope they know about the nipple on the bottom of the oil filter Whistle and I would be asking exactly what oil they have put in.
 It can when others can't,
It will when others won't,
It goes where others don't. 
 
Post #190232416th Jan 2018 9:30 pm
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daftlad
 


Member Since: 12 Jun 2016
Location: Worksop , Nottinghamshire
Posts: 712

United Kingdom 2009 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3

As M3DPO says I would be having a look in the filter housing to see if they haven't crushed the filter
  
Post #190233316th Jan 2018 9:39 pm
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johnnychainsaw
 


Member Since: 24 Nov 2009
Location: West Sussex
Posts: 1222

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

Points taken, I’ll give it a good once over before driving it away. One conciliation I supplied oil and filters 👍🏻
  
Post #190233716th Jan 2018 9:48 pm
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Barn1e
D3 Decade 


Member Since: 28 Aug 2006
Location: Mid-sussex
Posts: 2021

United Kingdom 2005 Discovery 3 TDV6 S Auto Tonga GreenDiscovery 3

But did they know how to fit filter? I would take off the filter cover and check the filter is not crushed before driving it. You can reuse the filter, just separate from housing insert into engine block seating the nipple in the hole and then screw the housing down.
 2005, TDV6 S, Auto, 190k miles, owned from new, V8 Brake Upgrade, Nancom Evo, RLD protector, BAS EGR blanking & Remap, separate ATF cooler, changing all the fluids ahead of time.  
Post #190247117th Jan 2018 11:00 am
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NJSS
 


Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 10486

United Kingdom 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Waitomo GreyDiscovery 4

Hi Johnny

I remember that you are in the Chichester area, not too far from me.

You might like to warn us, either by PM or publicly, who this U/S Indie is please.

Regards

Nigel
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none Electric or H2 fuel cell - yet.
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Post #190254317th Jan 2018 3:00 pm
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johnnychainsaw
 


Member Since: 24 Nov 2009
Location: West Sussex
Posts: 1222

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

Collected car this morning. All seemed ok. Spoke to mechanic who was apologetic and didn’t charge a ridiculous amount. I may give him the benefit of the doubt before naming and shaming. I’ll put it down to him having a bad day, I know from experience it does happen. Thumbs Up
  
Post #190259917th Jan 2018 5:07 pm
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dantheman
 


Member Since: 12 Mar 2010
Location: Essex
Posts: 1722

England 2009 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3

People talking above about the oil filter fitting when you said it was the fuel filter that caused them to flatten battery.

Guess if they left doors open and had to keep cranking to get fuel through it wouldn't take long to flatten a battery that's maybe not in tip top condition.

It happens - their workmanship could well be absolutely fine. No massive need to panic Thumbs Up
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Post #190262717th Jan 2018 6:09 pm
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PaulJC
 


Member Since: 07 Mar 2015
Location: Herts / Essex
Posts: 192

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Maya GoldDiscovery 3

Cranking is not required to get the fuel through, just ignition on and off a few times and the prime cycle on the pump will fill the filter and build pressure at the rail...

That said, everyone does indeed have bad days, and a Disco loves to drain it's battery given a chance...
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Post #190287618th Jan 2018 12:26 am
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John C
 


Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292

United Kingdom 2006 Discovery 3 TDV6 SE Auto Cairns BlueDiscovery 3

dantheman wrote:
People talking above about the oil filter fitting when you said it was the fuel filter that caused them to flatten battery.


...the point we were all making is that if the garage didn’t have much experience with the disco (which could be the case given the “nightmare”), you’d want to make sure they fitted the oil filter correctly - there are reports on here of garages not doing so, with catastrophic consequences. Thumbs Up
 2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years 
 
Post #190289718th Jan 2018 6:11 am
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