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Dealer or Indie Repair?
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adds58
 


Member Since: 13 Feb 2018
Location: Brighton
Posts: 39

United Kingdom 2012 Discovery 4 3.0 SDV6 HSE Auto Santorini BlackDiscovery 4
Dealer or Indie Repair?

Just had reports of a health check from the dealer and they've sent me this (not discussed with them on the phone yet):


Transmission
O/S/R Diff half shaft seal weeping 54.10.21 Oil seal - differential housing - RH - renew 1.2
£332.95

Steering/Suspension Front
Play in O/S/F Track arm 57.55.07 Ball joint - track rod - each - renew 0.3 57.65.04 Steering geometry - check +adjust (inc castor, camber, king pin inclination, toe in/toe out on turns, rear wheel alignment) 1.5
£644.88

A few questions for people:

1. Are these serious issues that I should get fixed ASAP? Are they MOT fail items?
2. Do the prices sound reasonable or am I better off booking in with an Indie to do the work?

TIA
  
Post #219739030th Dec 2020 11:46 am
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6902

England 

Think you know the answer to that already......
 Joined the BMWX5 45e group
1994 Defender 90

2015 RRS Corris Grey/Black roof
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Post #219739630th Dec 2020 12:08 pm
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ianm27
 


Member Since: 02 Jun 2016
Location: Hertfordshire
Posts: 2154

England 2012 Discovery 4 3.0 SDV6 GS Auto Orkney GreyDiscovery 4

General consensus of opinion on here is Indie every time.

It's your choice but, IMHO a good indie will give better service and better prices than a dealership.

If you don't know of a good indie near you then a search on here will probably give a few suggestions or ask the knowledgeable ones Thumbs Up

https://www.disco4.com/forum/indie-in-west-sussex-92242.html
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Post #219739730th Dec 2020 12:16 pm
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adds58
 


Member Since: 13 Feb 2018
Location: Brighton
Posts: 39

United Kingdom 2012 Discovery 4 3.0 SDV6 HSE Auto Santorini BlackDiscovery 4

Yes I thought that would be the answer Very Happy

I have no general sense of whether these prices are reasonable or expensive or whether these are jobs that are better done at the dealer. They sounded like pretty normal jobs that could be easily done by an Indie to me but I'm no expert.

Any thoughts on how critical these issues are to get fixed?
  
Post #219741130th Dec 2020 2:05 pm
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Thats a frightening labour rate

£265 for labour for 1.2hrs, I make that Shocked Laughing
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Post #219743130th Dec 2020 3:46 pm
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LT
 


Member Since: 31 Dec 2005
Location: South West
Posts: 23261

United Kingdom 2016 Discovery 4 3.0 TDV6 Landmark LE Auto Santorini BlackDiscovery 4

I would buy any parts required from sponsor Advanced Factors and have an indie fit them and do the other work that is required. Thumbs Up
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Post #219743330th Dec 2020 3:49 pm
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6902

England 

Put it this way, an Indy will not be far off half the hourly rate of a dealer.

It depends on how bad these things are as to how soon they need doing, but:

Play in suspension will cause uneven wear on tyres,

Oil leaking, worst case, will cause premature wear/failure if it’s too bad.

Maybe get a second opinion from an Indy, it’s not unheard of for dealers to encourage work to be done when not immediately necessary, how many people have been told brake pads need doing way too early.
 Joined the BMWX5 45e group
1994 Defender 90

2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
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Post #219743430th Dec 2020 3:50 pm
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Oxford-boy
 


Member Since: 07 Sep 2015
Location: Oxford
Posts: 1061

United Kingdom 2014 Discovery 4 3.0 SDV6 XXV LE Auto Causeway GreyDiscovery 4

Indie. I don't know what your experience of that dealer is but all my own dealer experiences put me off using them...

Thumbs Up
 Jim

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Post #219743830th Dec 2020 3:58 pm
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

LT wrote:
I would buy any parts required from sponsor Advanced Factors and have an indie fit them and do the other work that is required. Thumbs Up


Just double check before purchasing parts.

Our PLI does not cover us for fitting customer supplied parts, and I know many other garages who are in the same position...
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Post #219744430th Dec 2020 4:14 pm
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adds58
 


Member Since: 13 Feb 2018
Location: Brighton
Posts: 39

United Kingdom 2012 Discovery 4 3.0 SDV6 HSE Auto Santorini BlackDiscovery 4

I spoke to the dealership and the oil seal is just a weep. I had a look back at last years service and there was a weep then but they only listed it as a warning.

There is only a little play in the suspension so apparently not critical or an MOT fail.
  
Post #219744630th Dec 2020 4:24 pm
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adds58
 


Member Since: 13 Feb 2018
Location: Brighton
Posts: 39

United Kingdom 2012 Discovery 4 3.0 SDV6 HSE Auto Santorini BlackDiscovery 4

Disco_Mikey wrote:
Thats a frightening labour rate

£265 for labour for 1.2hrs, I make that Shocked Laughing


I didn't mention they also quoted the following:

Washers/Wipers/Horn
N/S/F wiper split
£72.94

There was no way I was planning to pay that!
  
Post #219744730th Dec 2020 4:26 pm
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lynalldiscovery
 


Member Since: 22 Dec 2009
Location: Maidstone
Posts: 7274

United Kingdom 2006 Discovery 3 TDV6 Metropolis LE Auto Bonatti GreyDiscovery 3

PLI aside the law is on the side of the consumer, so for example you buy parts for your car (new or 2nd hand) and a garage fits them, said parts fail and in the eyes of the law the garage are responsbible.
This is why many will tell you to swivel Mr. Green
  
Post #219744830th Dec 2020 4:27 pm
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Duncster
 


Member Since: 25 Nov 2006
Location: Midlands
Posts: 755

United Kingdom 2005 Discovery 3 TDV6 S Auto Zermatt SilverDiscovery 3

The price for wipers is ridiculous - the fixed price 3+ used to be £45 for both wipers.
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Post #219745230th Dec 2020 4:32 pm
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nigethecat
 


Member Since: 11 Sep 2016
Location: Marnoch
Posts: 4138

Ukraine 2016 Discovery 4 3.0 SDV6 Commercial XS Auto Corris GreyDiscovery 4

I've just paid £18 for two front wipers.... took me nearly three minutes to fit... work out the hourly rate on that basis !!! Whistle
 I want to see the sweets before I get into your windowless van... I'm not stupid!

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Post #219746830th Dec 2020 4:58 pm
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M3DPO
 


Member Since: 22 Sep 2010
Location: Notts.
Posts: 8041

England 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Corris GreyDiscovery 4

I still think a £60 quote for a rear number plate bulb takes some beating, because it was an mot fail and it is a 30 mile trip home and back I told them to do it, 30 minutes later they rang me back to say they couldn’t as it was a none genuine fitting Shocked It took me all of 3 minutes to change it.
In your case they would not do the wheel alignment, they would send it elsewhere, a 4 wheel alignment costs around £70, but it will make a tremendous improvement on handling and steering.
 It can when others can't,
It will when others won't,
It goes where others don't. 
 
Post #219747630th Dec 2020 5:20 pm
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