Member Since: 14 Jan 2010
Location: Essex
Posts: 12
Have just checked build date as July 2008. Also dealership is Lookers Hertfordshire.
14th Jan 2010 3:47 pm
countrywide
Member Since: 16 Sep 2007
Location: UK
Posts: 6019
Why are they asking you to prove the fault and then offering you below book value because they would have to pay to check out the fault. Either it is there or it isn't, if it is there then they fix it or sort something out, if not faulty in their opinion, why offer below book as they have already told you there is no fault.
If somebody said to me, we have looked at your car and can't find a fault, but then says we will offer you a low part ex value so we can pay to have it checked. I would be asking what on earth the difference is between the checks they had done and what they were going to pay to have done.
If there is a fault it is under warranty, so they don't pay anyway.
EDIT: I would second what has been said, get Iain (10ForCash) in to check it and if he finds a fault invoice the garage as they should have picked it up. He knows how the systems integrate with each other and just doesn't listen to what the computer says. Many dealers have the "Computer says NO" mentality.
Last edited by countrywide on 14th Jan 2010 5:50 pm. Edited 1 time in total
14th Jan 2010 5:21 pm
Intears
Member Since: 14 Jan 2010
Location: Essex
Posts: 12
I was told that only I can get the warranty with the car. As they then get the money back from Land Rover. They can't claim the warranty back from Land Rover it has to be an independant person.
14th Jan 2010 5:33 pm
stapldm
Member Since: 11 Sep 2006
Location: Swine Town
Posts: 2330
countrywide wrote:
...He know how the systems integrate with each other and just doens't listen to what the computer says.
I'll third that; TFC uses the computers as an aid to diagnostics, not as the replacement for common sense and hard earned experience.Dr. Ian Malcolm:
"Yeah, but your scientists were so preoccupied with whether or not they could, they didn't stop to think if they should."
Transgenic tomato anyone?
I'm fairly sure TFC has a job in Essex next week, wouldn't hurt to give him a shout and ask for quote to take a look if he's got time whilst he's down your way The End
14th Jan 2010 5:38 pm
Intears
Member Since: 14 Jan 2010
Location: Essex
Posts: 12
Thank you everyone. I have just emailed TFC and fingers crossed he can have a look see next week.
14th Jan 2010 5:47 pm
countrywide
Member Since: 16 Sep 2007
Location: UK
Posts: 6019
Intears wrote:
I was told that only I can get the warranty with the car. As they then get the money back from Land Rover. They can't claim the warranty back from Land Rover it has to be an independant person.
In that case you don't need to prove the fault as clearly they have said there is one, as they will be paying to have it investigated. Doesn't show much confidence that they have checked it properly. I would still ask what more they would check then, as they should have already done it when you took the car in.
I think that is rubbish about the warranty, they could do the tests while preparing your new car as you still own the car at that point. The reality is they would sell it and wait for the new owner to find the fault and bring it back.
14th Jan 2010 5:49 pm
Intears
Member Since: 14 Jan 2010
Location: Essex
Posts: 12
Manager said as much to my husband. The tech guys at Lookers have been doing what Land Rover has been telling them to check, and Land Rover came down and they can't find it either. Hence why now Chris Orr from Land Rover head office has told us to get indi vehicle examminer to prove there is a fault. Not sure how easy it will be for TFC as it is completely random. The same with everything on my car, random.
If you see it in a showroom, don't buy it!
14th Jan 2010 5:56 pm
countrywide
Member Since: 16 Sep 2007
Location: UK
Posts: 6019
In that case there is nothing for them to pay for as they have done all the tests, so should give you book price for the car.
TFC is good at linking faults together to identify the real cause.
14th Jan 2010 6:05 pm
Steve H
Member Since: 14 Apr 2008
Location: Lancashire
Posts: 98
My D3 has the random chime feature. Seriously though it is the front parking sensor which seems to be affected by something when standing at traffic lights etc. I'm not sure but have a feeling it may be fumes from large vehicles like buses and wagons.D4 SDV6 XS Orkney Grey
15th Jan 2010 2:02 pm
Steve H
Member Since: 14 Apr 2008
Location: Lancashire
Posts: 98
Slimer wrote:
AFAIK temp chime along with most of the other chimes were dropped from around 07MY. My 08 doesn't have it but my 05 did
Yes my 57 plate had the chimes but the 58 doesn't. As i have said in my earlier post I do get random chimes from the front parking sensors though.D4 SDV6 XS Orkney Grey
57 plate would be 08MY unless it was 'old stock' SteveThe End
15th Jan 2010 2:16 pm
Intears
Member Since: 14 Jan 2010
Location: Essex
Posts: 12
Hi Steve, thanks for that. But my car doesn't have front sensors and the chime still happens even when driving. I have asked rob to check about the temperature feature and get back to me. It's booked in at lookers about the fogs on Thursday. I've also sent an email to TFC hoping he can solve the problems.
[quote="Intears"]I have asked rob to check about the temperature feature quote]
this is what you should see from 4 degrees C and below
Above that temp, you will have a small black oblong with the letters "ext." in green text.The next American ex-pat that calls it a "truck" is going to find out what 2.7 tons feels like on their foot...
Club "yes, I too have had the EGR's replaced..."
Club "yes, I too have had the compressor replaced..."
Club "yes, I too once had the car at the dealer for a couple of weeksnearly 4 weeksover 4 weeks...5 weeks"
Club "yes, I too have had EPB failure..."
Club "yes, I too get mysterious bings and bongs..."
15th Jan 2010 3:12 pm
DiscoStu
Member Since: 09 Apr 2006
Location: London
Posts: 11412
It does sound like an earth fault.
I took my D3 to a dealer with the rear door not opening. They spent 2 1/2 hours looking (allegedly) for the fault, then asked me to book it in with them for 2-3 days to trace the fault. TFC had it working in 15 minutes (albeit a temporary fix until the dealer fixed it properly).Disco 5 HSE Lux
https://www.youtube.com/watch?v=peyiqaJrmMU
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