Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72787
Find another dealer! But they will get nowhere with LR and you’ll get the “everything is working to design intent” boldocks. Obviously they employ complete idiots as design engineers.
This is something LR hopes will just fall off the 3 year warranty cliff. It’s an old model so you’re no longer important. The fact that you spent a lot of money on a car that does a good impression of a fridge is of no importance to them, if you want to be important buy a D5.
11th Apr 2018 7:28 pm
mark the spark
Member Since: 22 Jun 2011
Location: southampton
Posts: 2477
Flippin hell DSL were not that desperate!MY05 SE D3 Manual my first LR what a car
MY10 HSE D4 auto
MY14 XXV more buttons than the spaceshuttle
11th Apr 2018 8:50 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72787
Not yet, they hope.
11th Apr 2018 8:54 pm
Armpit
Member Since: 08 Mar 2017
Location: Manchester
Posts: 53
Well after writing to Dr Ralf Speth on this subject, my car goes into the dealer next Weds, with the case being followed / co-ordinated by the "executive" office. I have requested that the investigation is not simply a repeat of what has been done before as this did not resolve the issue.
I will advise of findings and any action taken when I have any update towards the end of next week.
Cheers - Paul
12th Apr 2018 11:08 am
Gary_P
Member Since: 03 May 2016
Location: Kent
Posts: 1521
Well done Paul and thanks very ,much for the update. keep us posted please.
Mine goes in mid May 6 weeks before my manufacturers warranty expires so I'm keeping my fingers crossed.
Member Since: 08 Mar 2017
Location: Manchester
Posts: 53
Well guys - I am absolutely amazed to have received a telephone call from the JLR Executive Office this afternoon following my letter to Dr Speth almost three weeks ago........basically there will be no further investigation on my vehicle as JLR considers it is working to the design intent. Unbelievable as it was due to go into the dealership this Weds, an appointment that was made almost two weeks ago, so in other words they are completely dismissing the issue without any further investigation.
I will have confirmation in writing by Thursday this week - no explanation as to why the car can control things for the first 30 minutes or so of a journey, but after that it cannot !
The next step for me is Autoexpress - those I have PM'd in the past I guess will have no problem joining me with this...........
If anyone else would like to write to Autoexpress, I am happy to provide the letter as a template and the powerpoint that I sent to JLR - I expect that the more that hit their letterbox, the more likely they will pick this up and help us. I will also research Watchdog and again if anyone is interested, then please PM me.
One very disappointed, despondent, but determined Landrover Discovery 4 2016MY £45k car owner !!!
Thanks - Paul
16th Apr 2018 5:49 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72787
Not a surprise but their treatment of customers is truely appalling. That they can’t get something as fundamental as heating working in cars that cost £55k beggars belief. They should hang their heads in shame but they don’t give a .
16th Apr 2018 6:08 pm
Wildrover
Member Since: 19 Jul 2005
Location: Walkabout
Posts: 628
The more I read about JLRs lack of response and design intent the more I will stay with the D3 until it runs no more. Its disgraceful the way they deal with legacy products.2007 D3 HSE Artic Frost Silverish
Wandering Aussie-Looking for SUN
Growing Old is Mandatory, Growing Up is Optional.
16th Apr 2018 7:00 pm
yellodisco
Member Since: 18 Nov 2010
Location: Penicuik
Posts: 118
Paul, disappointed, but not overly surprised that your issue has just been dismissed.
As you're aware (from PMs), mine was into dealership for same issue - they confirmed that a few other customers had experienced the issue but on looking into it, that is how its supposed to work - even when in manual mode, once the engine is up to temperature, the car will try to maintain an “ambient” temperature in the cabin. He agreed that its reasonable to expect that in manual mode, the driver is in full control.....but that’s not how it has been designed!!! Dealership therefore cannot do anything more.
Happy to support you in raising this with Autoexpress
16th Apr 2018 11:38 pm
mark the spark
Member Since: 22 Jun 2011
Location: southampton
Posts: 2477
im in paul MY05 SE D3 Manual my first LR what a car
MY10 HSE D4 auto
MY14 XXV more buttons than the spaceshuttle
17th Apr 2018 8:17 am
dgardel
Member Since: 03 Nov 2009
Location: Greater Venice
Posts: 2025
May help
"LTB00963 Interior Cabin Temperature Cannot Be Set To Desired Setting"
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72787
Sorry, my terseness was aimed at LR, not you.
17th Apr 2018 11:46 am
Redline
Member Since: 20 Jan 2018
Location: Warwickshire
Posts: 141
So the sensor wasn’t ever and still remains effectively disconnected from the air in the cabin whose temperature it’s supposed to me measuring. About as effective as a chocolate fire guard.
Out with the IR thermometer it is then....Current : Discovery 4 HSE (2012 spec)
Current : BMW Z4 20i MSport
Current : BWM Z4 3.0SI Sport Auto
Previous : Freelander 2 HSE
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