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gclarke
Member Since: 22 Apr 2006
Location: Northern Ireland
Posts: 18
  
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| Help! what will I do with my broken landie? |
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Hi all,
I'm new to this forum and have really been enjoying it, wish I could say the same about my D3 TDV6 7 seater.
I picked up my 2005 model D3 on 8th April, drove it for 2 days only to have it recovered by LR recovery on 10th April. The car has been with LR since, I'm not happy.
The problems I experienced where quite similar to what a lot of the folk here have experienced too. Basically the message centre started beeping, throwing up Engine System Fault, Low Coolant Level, Transmission fault limited gears, suspension fault, HDC fault etc etc. At one stage there were that many lights illuminated on the dash that it looked like a Xmas tree.
Basically LR diagnosed the problem to be 2 faulty fuel injectors. How that is related to suspension failure I will never know, but hey they are the experts. I was then told that I had to wait 2 weeks till LR themselves received the injectors as there were apparently none in the whole of the UK.
The injectors arrived on Monday this week (1st May) and after fitting them the guys at my local dealer are not fit to get the error message cleared on the message centre 
From speaking to them this evening I think they are going to replace the remaining injectors to see if that solves the problem.
To be honest I dont know what I am going to do, I've been nearly 4 weeks without a car after only driving it for 2 days.
I assume any advise here will be to hold on and give it a chance but I feel like taking my money and sourcing a different car elsewhere.
Any help or ideas as to what this problem might be, or what I should do would be much appreciated.
Garry
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 3rd May 2006 9:17 pm |
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Very Annoyed
Member Since: 19 Nov 2005
Location: Up there, past the strange people and the sheep.
Posts: 3698
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The very least you should get is a loaner or cash compensation. There are a couple of members on this site who got more and no doubt will be in touch when they read this. Don't panic this will be sorted. Loving the power of the TDV8!
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| 3rd May 2006 9:19 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50936
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You seem very calm about this  A few further questions
I take that this is a second-hand motor?
Why haven't they given you a loaner after 4 weeks? 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 3rd May 2006 10:27 pm |
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gclarke
Member Since: 22 Apr 2006
Location: Northern Ireland
Posts: 18
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Sorry folks I did forget to mention that they have provided me witha loaner, beleive it or not but they have given me a VW Touareg for this past 2 weeks.
The Touareg has been a pleasure to drive but I want my D3 back. I have gave off to the dealer a bit, I suppose thats why they gave me the VW.
I have also told them today that if I dont see any real progress by Friday this week I'll be calling for my money on Saturday morning (not really what I want to do)
And yes this was a second hand vechile witha full LR service history and no record of any work having been doneto it in the past
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| 3rd May 2006 10:33 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50936
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I'd give them a rocket if it took 4 weeks 
'sale of goods act' etc - 'fit for purpose' etc - 'reasonable period for repairs now unreasonable' etc
Very strange that they gave you a Toerag - is this a LR dealership? 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 3rd May 2006 10:45 pm |
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gclarke
Member Since: 22 Apr 2006
Location: Northern Ireland
Posts: 18
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Hi dickgriff
Yeah it is a LR dealership, they sell LR in one branch and VW in the other. I totally agree that the car is not up to scratch and I have been sold a pup, they agree and appreciate that themselves.
Hopefully they get their act together by Friday, by then I think I have had enough
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| 3rd May 2006 10:55 pm |
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Gareth
Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26704
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Fuel injectors seems a little unusual, unless its had a drink of unleaded in its past.
But I cannot relate this to the errors you describe. Have you complained to Land Rover Customer Services?
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| 3rd May 2006 11:58 pm |
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Smarticus
Member Since: 01 Jan 2005
Location: Northumberland
Posts: 655
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gclarke wrote:vechile witha full LR service history and no record of any work having been doneto it in the past
Has your dealer checked the warranty record (which will be on the LR central system and not in the service book). It is possible that your vehicle has been returned or rejected by a previous owner after a series of problems. A few users of this site have rejected vehicles in the past as faulty, only to see the same vehicle up for sale on a dealers forecourt some days later.
If they haven't fixed your current vehicle by this weekend, I would ask them to source you a replacement or offer a big big discount on a new one. Disco 4 TDV6HSE
Defender 200TDi CSW
RR Evoque
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| 4th May 2006 7:45 am |
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Cliff H
Member Since: 27 Oct 2005
Location: Home of the Pork pie and Stilton
Posts: 1304
 
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Speaking to a technician at the dealers once when they were listening to my engine noise I am sure he said that they had actually replaced a couple of TDV6 engines due to injector failure. Zermatt silver 06 reg.
Gone but not forgotten !!!
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| 4th May 2006 9:08 am |
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gclarke
Member Since: 22 Apr 2006
Location: Northern Ireland
Posts: 18
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The local dealer fitted the remaining 4 replacement injectors today and managed to clear the injector error code, progress at last you would think.
They have however now just rang to tell me that the turbo unit also needs replaced, quality !!! It will need to be ordered in and fitted as they have none in stock.
Needless to say I was none too happy and have been promised my money back tomorrow.
On a more cheerful note I drove up to another LR dealership, about 40 miles from the original one, and purchased a D3 S tonight. A higher spec'ed model with less miles on the clock for the same money !
At least I'm smiling again, or maybe I'm a real sucker 
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| 4th May 2006 9:02 pm |
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DrLex
Member Since: 15 Jul 2005
Location: Ciderspace [Oi be in Zummerset]
Posts: 4863
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gclarke wrote:
On a more cheerful note I drove up to another LR dealership, about 40 miles from the original one, and purchased a D3 S tonight. A higher spec'ed model with less miles on the clock for the same money !
At least I'm smiling again, or maybe I'm a real sucker
Fingers crossed for you that it goes alright - you're no more a sucker than the rest of us. Time flies like an arrow; fruit flies like a banana
Member of Club Med Sucks
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| 4th May 2006 10:02 pm |
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gclarke
Member Since: 22 Apr 2006
Location: Northern Ireland
Posts: 18
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| Back on (or offroad) tomorrow |
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cheers guys, just to let you know I visited the dealership that sold me the car today and got my refund. Not after however having to teach the saleman and his manager how to count !!! They tried to fiddle me out of £750 before I gave them a primary school lesson in maths.
Anyway I pick up my Apr 05 S model from a differnt dealership tomorrow, fingers crossed  
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| 7th May 2006 6:44 pm |
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