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What should I expect from a dealer?
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aman822311
 


Member Since: 09 Dec 2010
Location: newcastle upon tyne
Posts: 66

2010 Discovery 4 3.0 SDV6 XS Auto Santorini BlackDiscovery 4
What should I expect from a dealer?

Hi I am buying a used Disco4 and wondered if it would be reasonable to expect all the fluids (oil/collant/washer etc) to have been topped up prior to delivery of a one year old vehicle? the dealer is refusing to do this as well as pay for a full tank fo fuel!
  
Post #73291417th Dec 2010 10:47 am
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A1GSS
 


Member Since: 12 Sep 2010
Location: Saffron Walden, Essex
Posts: 4691

England 

My view:

Fluids should be correct obviously. Essential for safe and effective operation of the vehicle
Fuel you may be able to negotiate but don't expect it afterwards if you did not include it in your deal
 ____
Gone: 10MY L320 RR Sport HSE, Ipanema Sand
Gone: 20MY Jaguar iPace HSE, Silicon Silver
Gone: 17MY RR Evoque SE Tech, Loire Blue
Gone: 08MY Discovery 3 XS, Stornoway Grey
Gone: 07MY FFRR TDV8 Vogue, Stornoway Grey 
 
Post #73291517th Dec 2010 10:50 am
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DiscoDad
 


Member Since: 06 Nov 2006
Location: Beautiful Teesdale
Posts: 3003

United Kingdom 2014 Discovery 4 3.0 TDV6 HSE Lux Auto Fuji WhiteDiscovery 4

At the very least it should have had a full check-over and 'mini-service' which should include fluid levels.

I think I would insist on it for 'peace of mind'.

It would be beneficial to the dealer to do this as he also knows that the levels are ok before the vehicle is sold.
  
Post #73291717th Dec 2010 10:52 am
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Ted Newman
 


Member Since: 09 Oct 2010
Location: SE London
Posts: 840

England 2011 Discovery 4 3.0 SDV6 XS Auto Rimini RedDiscovery 4

Coolant and oils YES Fuel and washers NO but under the law of the land you get a warranty from the dealer PLUS if it is a Land Rover dealer is it being sold under their Official Used Car Scheme then there may be other warranties over and above the "law of the land".
 LR Discovery 4 XS pulling an Airstream 532 Caravan also own (since new) a 1996 MGF  
Post #73292417th Dec 2010 11:18 am
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aman822311
 


Member Since: 09 Dec 2010
Location: newcastle upon tyne
Posts: 66

2010 Discovery 4 3.0 SDV6 XS Auto Santorini BlackDiscovery 4

thanks guys! another thing- i looked on the forum and found out about the "hidden" diagnostic screen. Is there any real advantage to accessing this?
  
Post #73292817th Dec 2010 11:32 am
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PaulP
 


Member Since: 04 May 2007
Location: Barcelona
Posts: 4317

Spain 2006 Discovery 3 TDV6 SE Auto Buckingham BlueDiscovery 3
Re: What should I expect from a dealer?

aman822311 wrote:
wondered if it would be reasonable to expect all the fluids (oil/collant/washer etc) to have been topped up prior to delivery of a one year old vehicle? the dealer is refusing to do this

Are you buying it from an official LR dealer?

How can they refuse to check/top-up the fluid levels Question Evil or Very Mad

Even the Approved Used Promise clearly states that this is included:

http://www.landrover.com/gb/en/lr/approved...d-promise/

Land Rover Comprehensive Multi-Point inspection
A rigorous inspection by specialist Land Rover technicians and all rectification work completed.


As far as the fuel goes, I would forget about it....you haven't bought a brand new car and the margins will be far less for them.

Just worry about getting them to prepare and deliver the car in the best possible condition and pay for your own fuel. Thumbs Up

A quick call to LR Customer Services should clear this up immediately Thumbs Up
 2006 Discovery 3 TDV6 SE Auto Buckingham Blue
2007 Golf GT DSG 
 
Post #73294317th Dec 2010 11:53 am
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character
 


Member Since: 01 Jan 2008
Location: wiltshire
Posts: 5781

United Kingdom 2005 Discovery 3 TDV6 S Auto Alaska WhiteDiscovery 3

might want to make a note of the mileage, not unheard of in this weather for the car to be used as a temp loaner if it was a demonstrator Whistle
  
Post #73294417th Dec 2010 11:56 am
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aman822311
 


Member Since: 09 Dec 2010
Location: newcastle upon tyne
Posts: 66

2010 Discovery 4 3.0 SDV6 XS Auto Santorini BlackDiscovery 4

thanks guys, yes its an official LR dealer. may call LR and find out!
  
Post #73299117th Dec 2010 1:34 pm
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