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Inchcape Derby - Poor Write up
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Browny90
 


Member Since: 19 Jul 2016
Location: Ashbourne
Posts: 541

United Kingdom 2012 Discovery 4 3.0 SDV6 XS Auto Orkney GreyDiscovery 4
Inchcape Derby - Poor Write up

Finally got my car back from Hunters after a couple of weeks for restricted performance.

Now putting grammar and spelling mistakes aside, I think this is a very poor write up for an invoice. No mention of part numbers or even specific parts.

When I Sell this car, I have a vague invoice suggesting some parts have been replaced. How can I plan to claim my parts warranty if I don't know which parts have actually been fitted?

Have People had similar invoices before? I think I'll be writing and asking for a more comprehensive list of repairs.










Rolling Eyes
 Disco4 MY12 SDVS XS Orkney Grey
Defender 90 200tdi Completely rebuilt. 
 
Post #195755427th Jun 2018 8:59 am
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kajtzu
 


Member Since: 10 Aug 2017
Location: Helsinki
Posts: 3865

Finland 2005 Discovery 3 4.4 V8 HSE Auto Cairns BlueDiscovery 3

All places I’ve ever been to supply a detailed parts list on the invoice, the price/discount for it, etc. work is detailed separately and has the hours/rate/discount/price for each work item. Applies to LR (indies) and Volvo (dealer).
  
Post #195759427th Jun 2018 10:16 am
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 18114

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Think how many warranty jobs they have to invoice... Whistle
 My D3 Build Thread

TDV8 Retrofit Build Thread 
 
Post #195761627th Jun 2018 11:05 am
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Alan B
 


Member Since: 12 Feb 2013
Location: Fife
Posts: 6528

Scotland 2007 Discovery 3 TDV6 XS Manual Stornoway GreyDiscovery 3

What’s this invoice thing you talk off?

Whistle
 D3 57 xs Stornaway grey
D2 02 commercial silver gone but a great servant and won't be forgotten

Iid Bluetooth 
 
Post #195763527th Jun 2018 11:52 am
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al cope
 


Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 9401

England 2016 Discovery 4 3.0 SDV6 SE Tech Auto Loire BlueDiscovery 4

I think its beacuse its not an invioce to you - all the costs have been covered by warrenty. It is just a job record, which is usefull to you or a buyer as its shows the wrok has been carried out at the main dealer.

I'm fairly sure all warrenty work I have had done has been listed like that.

Al
 MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD 
 
Post #195765427th Jun 2018 12:50 pm
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Andy74
 


Member Since: 29 Sep 2015
Location: Notts/Derbyshire border
Posts: 134

United Kingdom 2007 Discovery 3 TDV6 Pursuit LE Manual Java BlackDiscovery 3

That's a fairly standard warranty work invoice from them, all warranty work they have done for me in the past has been invoiced exactly the same. It lists everything they have replaced and is a record of work carried out only.
For the record I have been using them for the last 3 years and never had any issues with them.
 Andy

2007 TdV6 Pursuit
 
 
Post #195766027th Jun 2018 12:55 pm
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Browny90
 


Member Since: 19 Jul 2016
Location: Ashbourne
Posts: 541

United Kingdom 2012 Discovery 4 3.0 SDV6 XS Auto Orkney GreyDiscovery 4

al cope wrote:
I think its beacuse its not an invioce to you - all the costs have been covered by warrenty. It is just a job record, which is usefull to you or a buyer as its shows the wrok has been carried out at the main dealer.

I'm fairly sure all warrenty work I have had done has been listed like that.

Al


But say I have the same inlet manifold split in 6 months time, how do I know from this which has been replaced and which pipe?
 Disco4 MY12 SDVS XS Orkney Grey
Defender 90 200tdi Completely rebuilt. 
 
Post #195766227th Jun 2018 1:05 pm
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al cope
 


Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 9401

England 2016 Discovery 4 3.0 SDV6 SE Tech Auto Loire BlueDiscovery 4

OK, so I guess you could ask them to be more specific on the details.

Al
 MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD 
 
Post #195767127th Jun 2018 1:30 pm
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