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Just aquired it an getting black smoke
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Gazellio
 


Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130

United Kingdom 2009 Discovery 4 TDV6 SE Auto Indus SilverDiscovery 4

JMack wrote:
Either, take it back to the dealer as any fault this soon into ownership is presumed to have been present at the time of sale, so is the dealers responsibility to fix. Or if the distance is an issue phone them and ask if you can take it elsewhere to be diagnosed and get them to confirm they will pay for the repair. Although they are under no obligation to do that they may agree to it.


If sold with RAC Warranty then of course go to the Warranty Company first that is what its for. Trying to prove to the dealer that the fault was present may be an issue. The fact you have the law behind you does not mean much unless you are prepared to go to court if he refuses to help.

Sensible to check warranty cover first, you should have a cover note of some kind?
  
Post #183572011th Jul 2017 1:24 pm
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Hardware
 


Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12676

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

did dealer sell you the warranty with the car ?
 .


Dean
====================================

2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer Sad ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms 
 
Post #183572111th Jul 2017 1:28 pm
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heyho
 


Member Since: 08 May 2017
Location: Leeds
Posts: 147

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Java BlackDiscovery 3

He gave me something all nicely wrapped up in a RAC Buysure folder. And offered me for around £400 a 12 month RAC warranty. But looking on line given the age and mileage of the car the warranty is pretty basic I think.

I emailed the error codes back to the dealer and he has told me to bring it back and he will put it right. I also have asked for proof of cam belt being done and he said that he had contacted the previous owner who 'reckons' it had been done. Anyway they are going to replace that at the same time.

And they are giving me a courtesy car as I am dropping mine off with them for a few days whilst the work gets done.
  
Post #183594912th Jul 2017 6:28 am
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JMack
 


Member Since: 02 Aug 2014
Location: Edinburgh
Posts: 1517

Scotland 2006 Discovery 3 TDV6 Commercial Manual Java BlackDiscovery 3

Gazellio @ Prestige Cars wrote:
JMack wrote:
Either, take it back to the dealer as any fault this soon into ownership is presumed to have been present at the time of sale, so is the dealers responsibility to fix. Or if the distance is an issue phone them and ask if you can take it elsewhere to be diagnosed and get them to confirm they will pay for the repair. Although they are under no obligation to do that they may agree to it.


If sold with RAC Warranty then of course go to the Warranty Company first that is what its for. Trying to prove to the dealer that the fault was present may be an issue. The fact you have the law behind you does not mean much unless you are prepared to go to court if he refuses to help.

Sensible to check warranty cover first, you should have a cover note of some kind?





Rolling Eyes hear speaks a dealer.
  
Post #183655713th Jul 2017 6:21 pm
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