Member Since: 15 Feb 2006
Location: The Magic Roundabout
Posts: 1392
daveyd wrote:
Called up to the local dealership today and was talking to one of the service guys who told me that they know of Mapfre and are a reputable crowd, but they themselves don't have an account with Mapfre - they looked into it a while back but they said it wouldn't be worth it, for reasons he wouldn't divulge ......
I got to thinking about what you said in the above quote, as I went about my day today.
Does that mean then, that if a garage doesn't have an account with Mapfre that you can't have your car repaired there & would instead have to go find a garage that does have an account with them ??
If that is the case, it would restrict your options somewhat
2nd Mar 2011 8:58 pm
daveyd
Member Since: 29 Oct 2010
Location: Waterford City
Posts: 201
zebadee wrote:
Does that mean then, that if a garage doesn't have an account with Mapfre that you can't have your car repaired there & would instead have to go find a garage that does have an account with them ??
If that is the case, it would restrict your options somewhat
Hi zebadee,
I raised that very question with him when he mentioned not having an account with Mapfre, but basically all that happens is that instead of them getting paid for repairs from Mapfre (through the warranty) you cough up the dosh there and then for the repairs, and claim back off of Mapfre yourself, through their claims process (I think there's a form in the brochure?)
The only potential problem I see, is that Mapfre has to sign off on any repairs BEFORE the mechanics lift a finger, so as was mentioned previously ( by yourself I think ) if Mapfre insist on the cheapest parts and not Genuine LR parts, you might have to wait a while for your repairs, while the garage sources the "Blue Peter bits and bobs"
And I'm still waiting on a reply re the Genuine LR parts or not, from the guy who emailed me the brochures
2nd Mar 2011 9:17 pm
Wex
Member Since: 16 Apr 2007
Location: Knackeragua
Posts: 5173
daveyd wrote:
Here's what he sent me. Listed in order of cover (and price!) the one he recommended to me was the 1st one @ €595, as it's targeted at vehicles less than 6 years old and less than 100k. The last one is €395 with > 10yrs & > 100k (I think...) so I'm guessin' the middle is around the €495 mark.
I hope this is ok to post up and not breaking any forum rules? Apologies if I am
I'm not a rep for these guys or anything
Any comments or thoughts would be very much appreciated
I've experienced their warranty and customer service and found them to be a bag of shyte.Thay'll take your money and run.If you want to give me a monkey per year , I'll kick your tyres and maybe empty your ashtray a few times.It'll be more than what you'd get from that bunch of clowns.
Have a nice day.
2nd Mar 2011 9:46 pm
daveyd
Member Since: 29 Oct 2010
Location: Waterford City
Posts: 201
Appreciate the Frankness Wex, I was starting to lean towards parting with my hard earned cash and going with the extended warranty but considering what you've just said I think I'll keep my money.
Cheers
2nd Mar 2011 10:29 pm
zebadee
Member Since: 15 Feb 2006
Location: The Magic Roundabout
Posts: 1392
As subtle as ever there Wex but nonetheless straight to the point
I'd have to say that I reckon you're 100% right in what you say. My own feelings & from the vibes I got from doing a little research of my own in the "industry" is that it might not be all it's cracked up to be.
So I would have to say Dave, exercise extreme caution before parting with your money & I think that unfortunately you'll have to take your chances along with the rest us is "Club out of Warranty"
Fair play to you again though, on all the research & work you've put into this
3rd Mar 2011 12:00 pm
tanters
Member Since: 24 Oct 2007
Location: Oireland
Posts: 4284
zebadee wrote:
you'll have to take your chances along with the rest us is "Club out of Warranty"
:
Cheers for lookin into it Dave but being out of warranty ain't too bad 'cos there's always Adam
Wex, ever think of going for the ombudsman position ???????A happy childhood ... is the worst possible preparation for life.
3rd Mar 2011 12:33 pm
daveyd
Member Since: 29 Oct 2010
Location: Waterford City
Posts: 201
Yeah, I'd rather give Adam the business
And will I have to learn a secret handshake or somethin' seein' as I'll be lookin' for membership of the "Club" in a few months
Appreciate the too lads, enjoyed contributing to the forum in a small way, albeit without a positive resolution (of sorts!) - sure it got me post count up if nothin' else!!!
Roll on the next research project
3rd Mar 2011 1:07 pm
tanters
Member Since: 24 Oct 2007
Location: Oireland
Posts: 4284
daveyd wrote:
sure it got me post count up if nothin' else!!!
To some, that's all that matters A happy childhood ... is the worst possible preparation for life.
3rd Mar 2011 1:10 pm
daveyd
Member Since: 29 Oct 2010
Location: Waterford City
Posts: 201
I hope you don't think I'd be as fickle to be posting for the sake of posting tanters
I'm bigger that that (I think..... I Hope )
3rd Mar 2011 1:14 pm
daveyd
Member Since: 29 Oct 2010
Location: Waterford City
Posts: 201
For the sake of pure Research and completeness here are the responses to the questions I asked (a week ago )
QUESTIONS....
1. The Freedom package is €595 correct? can this be paid by Direct Debit over 12 months and if so, is there any extra charge?
2. Would I have to go through a registered Land Rover Dealer for any repairs or can I use an Independent Mechanic?
3. If repairs are needed and parts need to be replaced, are genuine Lard Rover parts used (can I insist on Genuine LR parts), or is it your policy for the Dealer/Mechanic to source the cheapest parts possible?
4. Is it any cheaper without the Road Side Assistance (or is that just part of the package) as my Car Insurance covers this anyway?
ANSWERS....
1. The Freedom Pack is €595.00 including tax, unfortunately you can not pay via direct debit. It would be one full payment.
2. If you were to break down you would contact our 24 Hr call centre here in Galway and we would advise you on which dealer to bring it to.
3. In relation to parts and labour we would cover the labour costs and would also cover parts that would be guaranteed reconditioned, exchange units or guaranteed factor parts.
4. The roadside assistance is built into the package, and the only other cheaper option would be to go for the Freeway lite engine and gearbox cover at a cost of €295 which does not include roadside assistance.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
......
) if Mapfre insist on the cheapest parts and not Genuine LR parts, you might have to wait a while for your repairs, while the garage sources the "Blue Peter bits and bobs" 
