Member Since: 15 Aug 2016
Location: London
Posts: 58
Leather Door Card Repair Needed
Look what SWMBO done.
Don't know how .
Might've been the seat belt buckle
Might've been the buckle on the satchel
Who knows
Any ideas on an effective repair that won't cost me a door card?
I'm after making it invisible, just a little less obvious and secure against becoming worse.
13th Sep 2016 9:02 pm
RDR
Member Since: 24 Mar 2013
Location: Derbyshire
Posts: 2260
Had exact same thing on my MY2012, it was the seat belt buckle but due to the belt not recoiling fully. Dealer replaced it under warranty along with seat belt. Do you have extended warranty? is your seatbelt slow to recoil?
Also damaged rear door card they wanted £400+ for one MY06 S - Gone but not forgotten
MY12 HSE - Gone
MY16 HSE Luxury - Sold
MY20 D5 HSE - Sold
Current RR L460 PHEV
13th Sep 2016 9:10 pm
silversurfer13
Member Since: 15 Aug 2016
Location: London
Posts: 58
Thanks RDR
I do have extended warranty but I'm not sure about the speed of the seatbelt recoiling.
I'll check and let you know.
Did you have to point out that the belt led to the damage or is that something they picked up on and dealt with without prompt?
13th Sep 2016 9:24 pm
galwaygreen
Member Since: 30 Oct 2011
Location: plymouth
Posts: 6525
had belt and card done on warranty.....fault is belt slow to recoil,,,a common one
13th Sep 2016 9:24 pm
RDR
Member Since: 24 Mar 2013
Location: Derbyshire
Posts: 2260
silversurfer13 wrote:
Thanks RDR
I do have extended warranty but I'm not sure about the speed of the seatbelt recoiling.
I'll check and let you know.
Did you have to point out that the belt led to the damage or is that something they picked up on and dealt with without prompt?
I explained that it was the seatbelt recoil that was the route cause of the damage to the door card. They had seen it before and took it as a warranty case no problem MY06 S - Gone but not forgotten
MY12 HSE - Gone
MY16 HSE Luxury - Sold
MY20 D5 HSE - Sold
Current RR L460 PHEV
13th Sep 2016 9:29 pm
silversurfer13
Member Since: 15 Aug 2016
Location: London
Posts: 58
Having just bought the car, and inheriting the warranty I wasn't sure how this would work.
I'll give the local dealer (Stratstone Hainault) a call tomorrow and explain what's happened and suggest that the warranty be used to take care of it.
Thanks
13th Sep 2016 9:44 pm
RDR
Member Since: 24 Mar 2013
Location: Derbyshire
Posts: 2260
Go for it, if you don't ask you don't get Compare both belts to each other, mine stuck out like a sore thumb. The passenger side snapped back and the drivers did but 1 in 3 would just sag a foot short for a while with the buckle in the door frame.MY06 S - Gone but not forgotten
MY12 HSE - Gone
MY16 HSE Luxury - Sold
MY20 D5 HSE - Sold
Current RR L460 PHEV
13th Sep 2016 9:48 pm
mik
Member Since: 08 Feb 2010
Location: Skoatland
Posts: 912
Youngest son trapped the belt in the passengers door of Mrs mik's D4 a few months back. Replacement door card was £stoopid.
Got a local SMART repair guy to sort it for less than £80. Looks great.
2012 D4 HSE for her
2014 Evora S SportsRacer for him
13th Sep 2016 10:00 pm
silversurfer13
Member Since: 15 Aug 2016
Location: London
Posts: 58
That has gone invisible
Excellent job
13th Sep 2016 10:47 pm
THUB
Member Since: 10 Dec 2005
Location: West Berkshire.
Posts: 717
Have a word with Trimline Systems, Tongham, Surrey.
13th Sep 2016 11:04 pm
silversurfer13
Member Since: 15 Aug 2016
Location: London
Posts: 58
Thanks THUB
I'll try the dealer with the warranty solution first.
Hopefully it's an accepted known fault and they've "been expecting me"
14th Sep 2016 8:07 am
silversurfer13
Member Since: 15 Aug 2016
Location: London
Posts: 58
Went to book it in with my local dealership (Grange Landrover Woodford) and was hugely disappointed with their attitude on simply answering the phone and getting passed from person to person to person.
I've now booked it in with Lookers of Bishops Stortford.
It's not my local dealer but it's also not a million miles away either and it's where the D4 first came from and the dealership that's continued to look after the vehicle up to now too.
They've acknowledged the seat belt recoiling issue on the phone but have said they'll need to look and check on the door card damage once they get the car.
Booked in for 09 Oct. Wish me luck
15th Sep 2016 1:37 pm
Fitzy73
Member Since: 09 Feb 2014
Location: Truro
Posts: 2407
At least acknowledging the issues is a good start, so good luck.
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