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New Ridgeway dealership coming soon
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fat bloke
 


Member Since: 07 Aug 2006
Location: OXFORD
Posts: 1166

United Kingdom 2015 Discovery 4 3.0 SDV6 SE Auto Santorini BlackDiscovery 4
New Ridgeway dealership coming soon

As stated i see they have started a second Landrover/Jaguar Dealership to be completed end of 2016 at Newbury 10 min drive of M4,roof top parking drivethrough reception.So as well as Cumnor moving to milton park Didcot shortly.
Good or Bad they are spending some serious wedge on these brands let's hope customer service is one thing they improve as well?
  
Post #163955212th Apr 2016 11:21 am
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VVS210
 


Member Since: 05 Aug 2015
Location: Hampshire
Posts: 414

England 2010 Discovery 4 3.0 TDV6 GS Auto Stornoway GreyDiscovery 4

Been told by two local dealers they are both moving to new premises in the near future to meet Land Rovers requirements for their franchise.
 D4 - Stornoway Grey
110 Td5 DCPU - Bonatti Grey
FL2 Td4 - Zambesi Silver
D2 Td5 - Epsom Green - sold
F1 Td4 - Giverney Green - sold
90 300 Tdi - White - sold
F1 Td4 - written off by a taxi!
D1 300 Tdi - written off by a Fiesta...
D1 200 Tdi - sold
90 Turbo Diesel - sold
Ser 2a SWB - sold and glad I 'got rid'
Ser 2 SWB - sold but wish I still had it! 
 
Post #163977912th Apr 2016 7:20 pm
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RandomKamikaze
 


Member Since: 10 Dec 2014
Location: Berkshire
Posts: 448

United Kingdom 

Whereabouts in Newbury is it?
 Disco gone Sad  
Post #164053414th Apr 2016 10:58 am
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blue meanie
D3 Decade 


Member Since: 04 Aug 2005
Location: Newbury
Posts: 6739

United Kingdom 2006 Discovery 3 TDV6 SE Manual Cairns BlueDiscovery 3

http://www.businessmag.co.uk/newbury-ridge...-showroom/

Thumbs Up
 and theeeeennn......???  
Post #164055414th Apr 2016 12:08 pm
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F355GTS
 


Member Since: 10 Nov 2008
Location: North Hampshire
Posts: 766

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Buckingham BlueDiscovery 4
Re: New Ridgeway dealership coming soon

fat bloke wrote:
let's hope customer service is one thing they improve as well?


It's about 5 minutes from where I live but I'd not spend a single penny with that Company, admittedly my experience is with another brand they 'represent' however my experience is they're rotten from the top down
 Mark  
Post #164055614th Apr 2016 12:12 pm
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blue meanie
D3 Decade 


Member Since: 04 Aug 2005
Location: Newbury
Posts: 6739

United Kingdom 2006 Discovery 3 TDV6 SE Manual Cairns BlueDiscovery 3

not an uncommon opinion Laughing
 and theeeeennn......???  
Post #164056014th Apr 2016 12:15 pm
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fat bloke
 


Member Since: 07 Aug 2006
Location: OXFORD
Posts: 1166

United Kingdom 2015 Discovery 4 3.0 SDV6 SE Auto Santorini BlackDiscovery 4

Well with the high turn over of staff since takeover and with certain staff hand picked prior brought in and the stories of who have left could just be true?
  
Post #164136415th Apr 2016 10:27 pm
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VVS210
 


Member Since: 05 Aug 2015
Location: Hampshire
Posts: 414

England 2010 Discovery 4 3.0 TDV6 GS Auto Stornoway GreyDiscovery 4

Might wake Harwoods up a bit as not far from their cramped site in Basingstoke.
 D4 - Stornoway Grey
110 Td5 DCPU - Bonatti Grey
FL2 Td4 - Zambesi Silver
D2 Td5 - Epsom Green - sold
F1 Td4 - Giverney Green - sold
90 300 Tdi - White - sold
F1 Td4 - written off by a taxi!
D1 300 Tdi - written off by a Fiesta...
D1 200 Tdi - sold
90 Turbo Diesel - sold
Ser 2a SWB - sold and glad I 'got rid'
Ser 2 SWB - sold but wish I still had it! 
 
Post #164138916th Apr 2016 7:11 am
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fat bloke
 


Member Since: 07 Aug 2006
Location: OXFORD
Posts: 1166

United Kingdom 2015 Discovery 4 3.0 SDV6 SE Auto Santorini BlackDiscovery 4

Was now part of Marshall Group been bought out so very interesting how it develops as customer service has dropped since Hartwells ?
  
Post #166059328th May 2016 3:33 pm
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F355GTS
 


Member Since: 10 Nov 2008
Location: North Hampshire
Posts: 766

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Buckingham BlueDiscovery 4
Re: New Ridgeway dealership coming soon

F355GTS wrote:
fat bloke wrote:
let's hope customer service is one thing they improve as well?


It's about 5 minutes from where I live but I'd not spend a single penny with that Company, admittedly my experience is with another brand they 'represent' however my experience is they're rotten from the top down


So for anybody thinking of using the new Marshalls in Newbury I'd think again, below is my experience from yesterday

Arrived at 8.30 at Marshalls Newbury to collect a D5 for the day as arranged, other than receptionists there was nobody there, nobody knew about the demo arrangement and eventually the receptionist found somebody who would look into it.

Person and demo never materialised so walked out, clearly they don't want the business.

I'd hoped that what was Ridgeway might have been improved with the takeover but unbelievably it's worse, not surprised they only have 1.5 out of 5 on trustpilot!
 Mark  
Post #19428666th May 2018 1:12 pm
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