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A positive comment for County Land Rover in Barnstaple.
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Red Merle
 


Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7095

United Kingdom 
A positive comment for County Land Rover in Barnstaple.

I've just called in to see Russell at County Land Rover (he always makes time to stop and talk Thumbs Up ).

He invited me over to their Velar launch and was thoughtful enough to rearrange my booked service to the same the same day to avoid making two trips. Russell reminded me that there would be no charge (it'd been included in the deal) and they confirmed they'd be a loan car. When they told me that it'd be a D5, they kindly upgraded me to the last of the line, high spec, Defender 110 station wagon that they let me have last time Thumbs Up

Happy days! Very Happy
  
Post #180662622nd Apr 2017 1:58 pm
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Ja92mie
 


Member Since: 16 Sep 2014
Location: Newquay
Posts: 1251

United Kingdom 2005 Discovery 3 TDV6 SE Manual Java BlackDiscovery 3

Why do you tend to go that far? Shocked
  
Post #180664422nd Apr 2017 3:47 pm
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Red Merle
 


Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7095

United Kingdom 

Good question! When I was trying to source my current car, the very last of the HSE Luxuries were being released from the Land Rover Management fleet to the dealers and they were by far the most active and helpful in looking and came up with just what I was looking for.

Unfortunately, my good sales chap and the Sales Manager at Truro both went on holiday at the same time, leaving it in the hands of a no hoper who was trying to get me to buy the wrong car and was pushing me by telling me that I wouldn't find what I wanted Evil or Very Mad
 

Last edited by Red Merle on 22nd Apr 2017 6:00 pm. Edited 1 time in total 
Post #180669722nd Apr 2017 5:41 pm
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Ja92mie
 


Member Since: 16 Sep 2014
Location: Newquay
Posts: 1251

United Kingdom 2005 Discovery 3 TDV6 SE Manual Java BlackDiscovery 3

Ah I see! So you only use LR in Barnstaple now?
  
Post #180670022nd Apr 2017 5:53 pm
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Red Merle
 


Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7095

United Kingdom 

Not necessarily, no. There are some very good people over at Truro.
  
Post #180670822nd Apr 2017 6:10 pm
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Ja92mie
 


Member Since: 16 Sep 2014
Location: Newquay
Posts: 1251

United Kingdom 2005 Discovery 3 TDV6 SE Manual Java BlackDiscovery 3

I only use Truro. I get on very well will people over there Very Happy
  
Post #180687423rd Apr 2017 8:58 am
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Red Merle
 


Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7095

United Kingdom 

Both Matthew and Duncan (Sales Manager) are top top notch Thumbs Up Just a shame that they were both on holiday at the same time.
  
Post #180688723rd Apr 2017 9:22 am
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Fitzy73
 


Member Since: 09 Feb 2014
Location: Truro
Posts: 2375

United Kingdom 2010 Discovery 4 3.0 TDV6 XS Auto Causeway GreyDiscovery 4

Good people at Truro?

After Rory left sales, I haven't found any and I absolutely despise their service department, I wouldn't let them touch my office chair!

Wayne, the service manager I think, drives me mad with his rudeness and ignorance, he must have previously worked for Audi or BMW.
 Andy

 
 
Post #180688823rd Apr 2017 9:31 am
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Red Merle
 


Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7095

United Kingdom 

I wish any of them were perfect Sad

Carr's attempt to sell me a pair of new rear discs and pads when they were "down to the metal" at 28,000 miles was silly and clumsy, especially when they turned out to have 4mm of pad material left over 1,000 miles later! However, they always made the car look ready for the showroom when they'd finished cleaning it, while the last time back from County it looked like Stevie Wonder had done it - in a hurry...

But, Matthew in Sales was always okay with me.
  
Post #180690523rd Apr 2017 10:19 am
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Ja92mie
 


Member Since: 16 Sep 2014
Location: Newquay
Posts: 1251

United Kingdom 2005 Discovery 3 TDV6 SE Manual Java BlackDiscovery 3

I get on really well with the service department at Carrs. They always bend over backwards to help me.

Agree with you about the condition of the car once it's been returned mine always looks great!
  
Post #180693723rd Apr 2017 11:39 am
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Red Merle
 


Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7095

United Kingdom 

Sadly, County will be giving up the Land Rover franchise this year Big Cry
 2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8

2013 to date: ‘13 Triumph Tiger 1200
2020 to date: ‘15 Triumph Trophy 1200 
 
Post #211631827th Jan 2020 10:36 pm
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