We get a variant of the second one a lot where customers phone in and report they can't logon laptop or logon then can't connect to vpn and service desk put a "emailed user but no response, will close call if no response in 4 hours" marker on the ticket..
Dean
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2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms
7th Dec 2017 7:39 am
astonbuilder
Member Since: 29 Sep 2006
Location: MIDLANDS
Posts: 8051
same here on faulty laptops and phones - get the "will close if no response" emails and phone calls - idiots
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