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Service Action Q562 -Tow Eye Cover - 2015/16MY's Only
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DG
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Member Since: 12 Dec 2005
Location: The Gaff
Posts: 43175

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4
Service Action Q562 -Tow Eye Cover - 2015/16MY's Only

Vin Range: 758690 - 782009

Quote:
A concern has been identified on a number of 2015 - 2016 model year Discovery 4 vehicles may have been manufactured away from process and in some cases, the front towing eye cover does not remain in place.

The front towing eye cover is retained by a push fit (visible side) and 4 quarter turn clips which retain it from underneath. The cover does not fit well into the upper lugs coming loose with the slightest touch/jolt. In its loose position it remains attached however it may come completely away.

Action to be taken

Unsold vehicles must be repaired prior to hand-over of the vehicle for retail sale.

At the next service opportunity you are requested to Visually check and feel for looseness. Part should be fitting into recesses tightly and remain. If loose (pop out) when slight pressure applied at either end on top then remove the old part and replace with newly moulded part.


As always ...this has been released today so not all dealerships may yet be aware. Smile
  
Post #159326514th Jan 2016 9:35 pm
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Dannyson
 


Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 647

England 

Mines a 783183 and pops out?....
 2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black 
 
Post #159331414th Jan 2016 11:07 pm
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Slider
 


Member Since: 12 Sep 2015
Location: Staffs
Posts: 32

United Kingdom 2015 Discovery 4 3.0 SDV6 SE Tech Auto Fuji WhiteDiscovery 4

Yay....just checked TOPIX and mine is called up for all three 560/561/562....might get a tow eye cover that fits.... Very Happy
  
Post #159332214th Jan 2016 11:45 pm
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DG
Site Moderator 


Member Since: 12 Dec 2005
Location: The Gaff
Posts: 43175

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

Dannyson wrote:
Mines a 783183 and pops out?....


I would just take it up with your dealer citing Q562 ..I'm sure would hope that they can use some common sense Smile
  
Post #159332414th Jan 2016 11:47 pm
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waterbuoy
 


Member Since: 26 Oct 2013
Location: Argyll
Posts: 1988

United Kingdom 2009 Discovery 3 TDV6 SE Auto Stornoway GreyDiscovery 3

Was/is this not also an issue with the D3? It certainly is with my vehicle, on which the towing eye cover plate has been offthe vehicle for more than a year now! One might have hoped that after a decade of refinement they might have got it sorted out by now Rolling Eyes
 Currently 2009 Disco 3 SE and 2013 MY D4 HSE
Previously:
TD5 Defender 110 CSW (230k miles)
300TDi Disco 1 (289k)
4 RR Classics (300-350k each, 2 manual, 2 auto)
110 V8 CSW (220k)
S3 109 hi cap pickup (ex RN)
S2A 88 Safari SW with lpg conversion (bloody lethal) 
 
Post #159345615th Jan 2016 10:53 am
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j_d_rudd
 


Member Since: 03 May 2015
Location: Ruffec
Posts: 28

France 2016 Discovery 4 3.0 SDV6 HSE Auto Loire BlueDiscovery 4

Mine's 788530...doesn't pop out...it's just fitted crooked!!!
 Had enough of pickups: noisy BT-50, unreliable Navara, thirsty Amarok. Now's Disco time!  
Post #159931725th Jan 2016 6:29 pm
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Navigator
 


Member Since: 17 Mar 2010
Location: Conducting yet another of the Risk Manager's dangerous experiments
Posts: 4107

Scotland 2015 Discovery 4 3.0 SDV6 SE Auto Causeway GreyDiscovery 4

Has anyone devised a cut-out similar to the one on D3s to allow towing with the cover in place? One of these duff covers would be handy to experiment with.
 Always plan ahead - it wasn't raining when Noah started building the Ark.  
Post #16034452nd Feb 2016 12:34 pm
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RH15 LEW
 


Member Since: 20 Jan 2015
Location: Machynlleth
Posts: 72

Wales 2015 Discovery 4 3.0 SDV6 HSE Lux Auto Santorini BlackDiscovery 4

Just been in with my local dealer, it is outstanding on my Disco, being sorted on Wednesday Smile
  
Post #161414922nd Feb 2016 12:23 pm
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Dannyson
 


Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 647

England 

Was it sorted?
 2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black 
 
Post #161629925th Feb 2016 11:16 pm
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RH15 LEW
 


Member Since: 20 Jan 2015
Location: Machynlleth
Posts: 72

Wales 2015 Discovery 4 3.0 SDV6 HSE Lux Auto Santorini BlackDiscovery 4

Yes it was, apparently its the clips that are faulty not the cover itself. Dealer did say if it was not up for a recall they would have sprted it anyway...think they just love my custom Laughing
  
Post #161630225th Feb 2016 11:20 pm
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Dannyson
 


Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 647

England 

Hmm.... not sure what 'clips' we are referring to..... this doesn't sound to hopeful to be fair. I'm hoping the 'clips' we are referring to are those on the leading edge (to which I have applied self amalgamating tape - with limited success) ...... Rolling Eyes
 2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black 
 
Post #161630725th Feb 2016 11:35 pm
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RH15 LEW
 


Member Since: 20 Jan 2015
Location: Machynlleth
Posts: 72

Wales 2015 Discovery 4 3.0 SDV6 HSE Lux Auto Santorini BlackDiscovery 4

I can't help you with that one sorry! Being a wheelchair user restrits me to look under the vehicle unfortunatley!
  
Post #161630825th Feb 2016 11:39 pm
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Alan11
 


Member Since: 07 Mar 2016
Location: Preston
Posts: 47

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

After reading this thread I checked our new to us 15 plate vin number. Ours was not affected but checked cover anyway. We didn't have one and hadn't noticed it was missing. Quick visit to Hunters Preston one fitted no problem in half an hour including wash and Hoover Very Happy Very Happy
 02 Defender 90 TD5  
Post #164144216th Apr 2016 9:21 am
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Slider
 


Member Since: 12 Sep 2015
Location: Staffs
Posts: 32

United Kingdom 2015 Discovery 4 3.0 SDV6 SE Tech Auto Fuji WhiteDiscovery 4

My D4 is in the range for tow eye sorting....into dealer for first service and Q560/1/2....all done well nearly parts needed to be ordered for tow eye cover change...got to re book Crying or Very sad ...I complained that they know the problem why no stock?...they said 'ah well there is a number of different types...we have to identify which one is fitted to your vehicle so we can order in' Confused thought there was only one...anyone know better?
  
Post #164639826th Apr 2016 3:46 pm
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Dannyson
 


Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 647

England 

Sounds like BS to me...... they have you VIN after all !! .....roll:
 2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black 
 
Post #164652626th Apr 2016 8:21 pm
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