Member Since: 21 Sep 2009
Location: North Somerset
Posts: 32
Service Reset at service by main dealer
Sorry if this has been covered before. My car after having a 45K service is showing the service countdown - days I think as it started with 28 - now on 23. It was a main dealer service and the dealer is telling me that they certainly serviced it correctly and sometimes a software glitch stops the service indicator reseting. I know from here you need faultmate to reset it yourself and they tell me to do it now (on 47K) means it would foul up as they can only set it for 15K or a year.. ?
I am not keen to watch it go to neg (300+ days) till I get to 60K.. but more importantly do you think the glitch is on the car .. or on the garage software. The car is under LR warrenty and if it has a glitch (minor) surely they should sort it.. it might get worse?
Sounds to me like the glitch is the dealer, suggest you take it back and get them to reset it correctly, if it's under warranty it's definitely their problemThe End
9th Jun 2010 9:18 pm
Adigorn
Member Since: 14 Mar 2010
Location: Birmingham
Posts: 546
there is always a software to blame
tech. didnt reset interval and no one will admit it
im IDS user myself and there is no software issue with reseting interval
just dont believe in every bull... you are told
9th Jun 2010 9:19 pm
flinty99
Member Since: 17 Mar 2008
Location: Northumberland
Posts: 2558
I don't see why they cannot just reset it for you now. So long as you keep a note as to when the next service is due there is no problem. You will have to do this regardless if they let you run -300 days.
Just seems like they cannot be bothered to put right what they didn't do properly in the first place.For details on the next Kielder Safari click visit the Kielder Safari website
Sold: HSE-G4, Tangiers Orange. (one of your 5 Discoverys a day)
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9th Jun 2010 9:26 pm
andymck
Member Since: 21 Sep 2009
Location: North Somerset
Posts: 32
Thanks.. So we don't think the IDS can have an issue then (Adigorn) Do you know if they can set it for less than 15K or whatever needs to be done. I am happy to take them on... it feels like either their machine is faulty - bad luck for everyone that uses them or my car is faultly.. needs to be sorted then. Or in the 4 days they had it they did not reset the thing!
I have not named them yet as they are normally very good.. but this smelt of BS to me.
Thanks all
Andy
9th Jun 2010 9:29 pm
bigdave Site Sponsor
Member Since: 04 Jul 2008
Location: Cornwall
Posts: 9868
TFC did mine on my drive in about 5 seconds.
Dealer sounds pants.All things shipping, storage, transport. UK and worldwide.
Member Since: 22 Oct 2008
Location: Here and there
Posts: 1645
It's them D3 LED rear lights causing the problem
I'll be round to change um back for ya
9th Jun 2010 10:58 pm
buda
Member Since: 24 Jan 2010
Location: strathclyde
Posts: 334
service indicator
I,m looking for a little bit advice as well, but slightly differrent than this......
Mines was serviced at 37000 miles ( 3rd service), at independant garage. at the time there was no service warning on the dash, and they never reset anything. Then about 1000miles later, I started to get a service indication on start up, and it started counting the miles....display now reads service -2088 for few seconds then timeclock symbol
and -27 I gather it means 27 days overdue since the last service interval reset.
Okay, now took it back to garage and they hooked their computer up to it and couldnt reset it and suggested I go to the dealer. So Im off if I have to do that.
Any suggestions I could get it reset without going to dealer/stealer.....
10th Jun 2010 11:01 pm
wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14368
buy yourself a faultmate service reset tool ..about £55 ...and do it yourself in seconds . G4 Gone ...but not forgotten
11th Jun 2010 8:42 am
Bodsy Site Sponsor
Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
Clock/ SNOTM /3Flash / 4x4Info /BT Update /Service Reset/Error Codes / Gearbox Reset See It Here
11th Jun 2010 9:51 am
wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14368
oh ..never looked , just had that figure in my head for some reason G4 Gone ...but not forgotten
11th Jun 2010 10:02 am
wslr
Member Since: 21 Feb 2010
Location: Somerset/Devon
Posts: 39
andymck wrote:
Thanks.. So we don't think the IDS can have an issue then (Adigorn) Do you know if they can set it for less than 15K or whatever needs to be done. I am happy to take them on... it feels like either their machine is faulty - bad luck for everyone that uses them or my car is faultly.. needs to be sorted then. Or in the 4 days they had it they did not reset the thing!
I have not named them yet as they are normally very good.. but this smelt of BS to me.
Thanks all
Andy
I've got an IDS and Omitec UCM. We could try and reset it if you like and see if we can get to the truth?
12th Jun 2010 1:37 pm
buda
Member Since: 24 Jan 2010
Location: strathclyde
Posts: 334
service reset
Thanks,WIGGS, Im gonna buy the BBS service reset tool,I reckon a dealer would charge that just for resetting it once.....
12th Jun 2010 1:47 pm
wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14368
Good choice
Contact Pete at BAS ( site sponser ) ..he may have some ..and save you a wee bit on overseas postage .
If you get another LR ..for a small fee Black box will unlock it for another LR productG4 Gone ...but not forgotten
12th Jun 2010 2:08 pm
BBS SPY Site Sponsor
Member Since: 15 Jun 2007
Location: Sunny Cyprus
Posts: 3054
Resetting the service interval via IDS is a one button job, albeit that button is quite hidden away and easy for your average ex burger flipping technician to forget.
When pressed. IDS looks up the vehicle market and decides what values to set in, but otherwise is in no way a technically difficult or problematic job. IE since day one there has never been any change in the software that allows an IDS to do this and any reference to software based difficulty is sheer and utter rubbish.
Wiggs is quite right to recommend our SRT for this job and i on behalf of myself and everyone, offer thanks.
The SRT provides a plethora of entirely usable selectable options that really quite simply allows you, the owner of the vehicle, to take absolute charge of the functionality that the built in service reminder provides.
Cost wise, the SRT is just GBP 46.13 (excl. VAT) and GBP £53.04 (inc VAT @15%)
If you buy it direct from us, postage can add quite a bit, but we are working with the likes of Pete Bell who will be able to supply it a fair bit cheaper at shows, due to the fact that he gets them in, in bulk to minimize shipping costs.
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