Hobgoblin
Member Since: 15 Nov 2007
Location: As always, in the sh*t, it's only the depth that varies
Posts: 1445
  
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Just picked my car up from Shukers, noise has gone, the culprit was the A/C compressor 
Interesting one on the Rear Diff Lock TSB, Land Rover won't pay for the software up-grade under warranty unless the vehicle is showing the fault code 
Oh, and the problem starting the engine was starter motor, new one fitted and the engine has never turned over so fast, even when new  I'm not as good as I once was........but I'm as good once as I ever was.
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 29th Apr 2009 12:54 pm |
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Bodsy
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Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
  
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That's great.
Did they give you a loaner whilst yours was fixed? I need to get mine booked in ASAP as the whine is getting quite loud now Bodsys Brake Bible
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| 29th Apr 2009 1:28 pm |
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TallPaul
Member Since: 03 Jan 2008
Location: Near Reading
Posts: 1214
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My experience Bodsy is you can get it done the week after if you can drop the car off, or wait 3 weeks if you want a courtesy car...
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| 29th Apr 2009 1:37 pm |
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Bodsy
Site Sponsor
Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
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Don't mind dropping the car off as long as they can do it the same day (and let me work from their showroom! 8) ) Bodsys Brake Bible
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| 29th Apr 2009 1:40 pm |
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countrywide
Member Since: 16 Sep 2007
Location: UK
Posts: 6019
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Mine was the steering pump and air con compressor. Should pick it up tomorrow
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| 29th Apr 2009 1:40 pm |
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TallPaul
Member Since: 03 Jan 2008
Location: Near Reading
Posts: 1214
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Getting a bit worried now that we apparently need a transfer box not something on the belt, but have to trust they know what they are doing I suppose! 
Find out tomorrow when it goes in...
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| 29th Apr 2009 1:52 pm |
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Bodsy
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Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
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Hobgoblin wrote:Just picked my car up from Shukers, noise has gone, the culprit was the A/C compressor
Now that's a really funny thing you know....... Shukers had my car in from 8.30 this morning, supposed to be ready for 3pm. I get the call at aboiut 20 to 3, to tell me that it's not going to be ready today!
Now I'm a bit miffed as you can imagine as I need to be in Northampton tomorrow morning.
Reason given is that they've never done an A/C compressor before and it's taking them longer than expected.....
Now, I don't mind the service issues as long as they have a solution for my transport issues (which they don't! (ford fiesta parts van if I could get there and then get it back in time tomorrow night (which is unlikely!)  ) but what's the point in  lie-ing
I'd been speaking to them last week to get the AC pump there in the first place (backorder problem), I gave them the info to do a critical part request, even who they need to deal with. I told them the detailed info on Qty of specific parts that could be used as critical that were available.
Then Yesterday, I had a call to tell me the part had not been delivered (They'd messed up on where the part should be I understand....)
So I then found out how many parts were in stock (as it was now not on back order) and I had to push them to confirm it could be delivered next day through their parts process!
Makes my blood boil!
Thanks to a certain other forum member for additional info BTW
Now I'll still love the car, but this giving of ballony does my friggin' head in! Bodsys Brake Bible
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| 16th Jul 2009 4:21 pm |
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AndrewS
Tarquin of the Desert
Member Since: 06 May 2005
Location: Y...... because I can
Posts: 10438
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Tell them to get on to the CHAPS team they will get you a car sorted. In the Beginning there was nothing, which exploded.
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| 16th Jul 2009 4:31 pm |
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Bodsy
Site Sponsor
Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
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What's the CHAPS team? Is thatt just for warranty work taking longer than it should? Bodsys Brake Bible
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| 16th Jul 2009 4:33 pm |
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AndrewS
Tarquin of the Desert
Member Since: 06 May 2005
Location: Y...... because I can
Posts: 10438
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Bodsy wrote:What's the CHAPS team? Is thatt just for warranty work taking longer than it should?
The CHAPS team sort out cars for you when the dealer does not have one available. The dealer simply emails the CHAPS team with a request for a car and hey presto Enterprise drop one off. I take it you are still in LR warranty. In the Beginning there was nothing, which exploded.
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| 16th Jul 2009 4:36 pm |
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Bodsy
Site Sponsor
Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
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I am yes Will call them.... Bodsys Brake Bible
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| 16th Jul 2009 4:37 pm |
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stapldm
Member Since: 11 Sep 2006
Location: Swine Town
Posts: 2330
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Anything else you need to tell them how to do whilst you're at it? Perhaps a list of spanners they'll need for the job, or do they have enough spanners there already?
Doesn't seem they have a clue and will need their hands holding for the whole process Dr. Ian Malcolm:
"Yeah, but your scientists were so preoccupied with whether or not they could, they didn't stop to think if they should."
Transgenic tomato anyone?
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| 16th Jul 2009 6:11 pm |
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Bodsy
Site Sponsor
Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
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!!!!! Bodsys Brake Bible
D4/D3 Remote FBH heat kits
BAS Remaps/ EGR Blank
Transmission Flush
Software updates/enabling
Clock/ SNOTM /3Flash / 4x4Info /BT Update /Service Reset/Error Codes / Gearbox Reset
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| 16th Jul 2009 10:08 pm |
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stumpy
Member Since: 18 Apr 2007
Location: Stoke on Trent
Posts: 620
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Mine to has started to whine,
It had an air-con service 2 weeks ago and air-con seems not to be working right, its in on Friday 24th so I'll post back,
Sh ing it now as the warranty is up end of this month, hope nothing else goes now  110 XS Utility
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| 20th Jul 2009 1:33 pm |
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stumpy
Member Since: 18 Apr 2007
Location: Stoke on Trent
Posts: 620
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After The stealers had the car Friday they tell me the A/C compressor is the problem, I'm hoping now they are right, does anyone know if you have an on going fault and then your warranty ends will the dealers still repair without charge? 110 XS Utility
D4 HSE MY15
TD5 90HT
D4 HSE MY12
D3 HSE MY56
D3 HSE MY55
Do more with your 4x4 Join www.volunteer4x4.org
If it moves funk it, and if doesn't, funk it till it does
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| 27th Jul 2009 12:50 pm |
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