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somebody. ..a neighbour pranged my car..how much damage
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anjo14
 


Member Since: 27 Apr 2012
Location: Lanarkshire
Posts: 562

Scotland 2005 Discovery 3 TDV6 S Auto Zambezi SilverDiscovery 3

Just google Accident exchange for reviews and you will see alot of unhappy customers especially getting charged for courtesy vehicles.
 D3 TDV6 S MY2005  
Post #151550614th Aug 2015 6:09 am
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

John, that's the issue I had with mine. Tried to charge my £3,700 for a hire car

The repair of my own car was £3,400...
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Post #151551014th Aug 2015 6:15 am
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anjo14
 


Member Since: 27 Apr 2012
Location: Lanarkshire
Posts: 562

Scotland 2005 Discovery 3 TDV6 S Auto Zambezi SilverDiscovery 3

Mike lots about it on the internet with customer complaints especially with getting a bill for a courtesy vehicle a year later as insurance companies refuse to pay for over inflated hire charges. I regretted it after the third party insurance said to google Albion assistance and the courtesy car was handed back quickly.
 D3 TDV6 S MY2005  
Post #151551414th Aug 2015 6:22 am
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6902

England 

When I used them (I didn't really realise I was, it was Mitchell Inglis that put them onto me) they were fine and I had a great curtesy car. I think if you google any insurance company then you will find lots of negative results, as with everything, you just need to know the facts and possibilities before you get into it.
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Post #151558414th Aug 2015 10:24 am
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anjo14
 


Member Since: 27 Apr 2012
Location: Lanarkshire
Posts: 562

Scotland 2005 Discovery 3 TDV6 S Auto Zambezi SilverDiscovery 3

Dave it is not the insurance that we are critisising but the management assist that the insurance companies pass onto to deal with third party claims. Agree some people it goes smoothly as third party insurance settle all including cost of courtesy car arrange by manage assist. My issue was the third party insurance queried the length of time we had the courtesy car and apparently Albion Assist billed the third party insurance for 4 weeks hire when we only had a courtesy car for 7 days plus the bullying tactics if we let the third party insurance deal with the claim on our behalf. Everybody is in to make a few quid when it comes to dealing with claims. Put it down to experiance.
 D3 TDV6 S MY2005  
Post #151559414th Aug 2015 10:43 am
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caverD3
 


Member Since: 02 Jul 2006
Location: Oberon, NSW
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Australia 2012 Discovery 4 3.0 SDV6 SE Auto Fuji WhiteDiscovery 4

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Post #151564014th Aug 2015 12:03 pm
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6902

England 

But that is my point, there are Cowboys and bad experiences everywhere. I had exceptionally bad service from a certain Glasgow main dealer, but loads have had no problems.

It's having the knowledge to ask the right questions beforehand, don't just say don't go to any. If the insurance companies didn't provide such awful service, these companies wouldn't exist!
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Post #151564114th Aug 2015 12:04 pm
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

But our insurance costs are so high, because of these Accident Management companies...
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Post #151570414th Aug 2015 2:33 pm
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6902

England 

As I said on page 2
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Post #151571614th Aug 2015 3:26 pm
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Ash3
 


Member Since: 07 Mar 2012
Location: London
Posts: 214

United Kingdom 2005 Discovery 3 TDV6 SE Auto Tonga GreenDiscovery 3

Hi Fellas,

Well thus far to be honest it had gone ok with Accident Exchange they were quick to sort out the way I wanted (though it was only after I had bothered to check out the garage they had instructed first which I then refused).

I am now going through 3rd party insurance and they have also been helpful, though the first time the hire company called they offered my a Volvo XC60, Nissan Pathfinder or Kia Picanto as courtsey cars..... Shocked ... I am sure I said to them I wanted a like for like...and according to the hire company that was like for like until I told them straight that they did not know their 4x4x from thier posteriors!!!

Another phone call to insurance company and another chat to the bloke who was friendly and apologetic, now I have been offered an Mercedes ML...abit better but not a LR Disco. So due to the time of day and me needing a car over the weekend I have accepted with provisio that I am able to change car next week if required (I use the seven seats quite frequently...being the main issue rather than being fussy). .

But I suppose it also depends on how long it is likely to take. In the event of the car being written off I would stillhave the courtesy car for 7 days from the date the cheque is received by me. so a couple of weeks I would guess.

And as I was typing this I just got a call from M&A Coachworks....looks like it will be a write off due to the cost of repair....not sure whether I want cry or try and look on the bright side.

Just would hate to see the car scrapped!! Big Cry
  
Post #151572514th Aug 2015 3:54 pm
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Narpy
 


Member Since: 18 Jul 2011
Location: Stockport
Posts: 7830

2005 Discovery 3 TDV6 S Manual Cairns BlueDiscovery 3

Sometimes you have to take the emotion out of the matter and basically cut and run.

If it is a total loss, you might get more buying it back and immediately selling it to one of the capable forum vultures who are circling as I type. At least with this scenario, you'll get the benefit of seeing your D3 resurrected again or stripped so donor parts can help others in need. Thumbs Up
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Post #151573114th Aug 2015 4:01 pm
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Ash3
 


Member Since: 07 Mar 2012
Location: London
Posts: 214

United Kingdom 2005 Discovery 3 TDV6 SE Auto Tonga GreenDiscovery 3

I hear you on that....that's the way I'm thinking Thumbs Up
  
Post #151582714th Aug 2015 6:58 pm
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ruggedpeak
 


Member Since: 10 Jun 2010
Location: UK
Posts: 1625

United Kingdom 2007 Discovery 3 TDV6 XS Auto Zermatt SilverDiscovery 3

Sorry to hear about the situation. Has your neighbour explained how they managed to do that much damage in a narrow residential street close to home?
 Tony

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Post #151597515th Aug 2015 10:07 am
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Ash3
 


Member Since: 07 Mar 2012
Location: London
Posts: 214

United Kingdom 2005 Discovery 3 TDV6 SE Auto Tonga GreenDiscovery 3

Hi Tony

Something about a spider on his shoulder / neck caused him to panic and try to swat it away and inadvertently causing him to swerve into my car...
  
Post #151603615th Aug 2015 1:48 pm
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Sydney
 


Member Since: 11 Aug 2013
Location: St Neots
Posts: 903

United Kingdom 2006 Discovery 3 TDV6 Base 7 Seat Manual Zermatt SilverDiscovery 3

I once hear of someone using a sneezing fit as an excuse to get hit by a train on a level crossing. Fortunately it was a shunting yard and the Defender 90 stood up quite well...
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Post #151605015th Aug 2015 3:01 pm
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