joness7
Member Since: 09 Feb 2006
Location: West London
Posts: 233
|
TurboChip solved my problem |
|
Quote:OK the problem has been resolved. On behalf of Nick who has just phoned me.
Too many are too keen to shoot from the hip without waiting.
Ian at Diagnos is away and Nick could not get an answer to his query over the last 3 days.
The original poster did not have anything other than a code. He was unable to produce any proof of purchase.
If the code did not match the vehicle then any attempt to remap would have been futile.
As for CJ, no comment.
Nick has travelled from Carlisle to London throughout the postings on the subject, without the means to reply on this forum. He has now remapped the vehicle in question at no cost.
I trust that some of those who posted will have the good grace to leave alone.
Yes, my car has now been remapped, FOC.
Nick and Mike happened to be reasonably close and came over to do it this evening.
No, I didn't have the receipt to hand. I told Nick this a week and a half ago, and I was under the impression, like a lot of people, that the receipt code was sufficient.
Not being able to contact someone at some other firm is quite frankly not acceptable. What if Ian at Diagnos gets hit by a bus? Does no-one ever get their car re-chipped again?
BUT I think Nick has done the right thing in the end. It was a pleasant half hour chatting to him and Mike outside my house over a cup of tea. They obviously have an interest and passion, and their RRS TDV8 looked lovely!! Didn't get the full sound effect though!!
I love the product, especially after going back to standard, and I'm very pleased to be a satisfied customer once again. 2018 1.5Ti Skoda Octavia - dull as f&ck
2019 D5 SdV6 SE Anniversary - black/black - good riddance!!
2010 D4 TDV6 HSE - Nara Bronze with black - now gone!!
2006 D3 TDV6 HSE - Buckingham Blue with Alpaca - now gone!!
BMW R1200GS - also blue, also gone!!
Honda CRF1000L Africa Twin DCT - Dakar colours
Husqvarna Svartpilen 401 - the Black Arrow
|
15th Aug 2007 10:12 pm |
|
|
Winger
Site Moderator
Member Since: 15 Feb 2005
Location: UK
Posts: 3428
|
Thank you; that's enough.
Your vehicle has been re-chipped.
As Autologic have stated: "As for supporting Turbochip customers we wil always be able to assist where a receipt coded has been issued regardless of where the upgrade was purchased".
The pertinent point would seem to be to ensure you have your proof of purchase to hand. Not unreasonable, and quite in line with UK consumer law.
|
15th Aug 2007 10:20 pm |
|
|