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Getting Land Rover to Foot the Bill
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Dixie Dean
 


Member Since: 06 May 2006
Location: Halewood
Posts: 298

2008 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3
Getting Land Rover to Foot the Bill

As I have mentioned elsewhere the auto gearbox on my 2008 Disco 3 has failed due to the oil not having been changed.

Land Rover in their service schedule state this should be done at 150,000 miles or 10 years.

Mine has done 115,000 miles at 8 1/2 years.

If the service schedule had stated it should have been done earlier I would have (experts on here recommend every 30,000 miles).

It is worth writing to them and asking them to foot the bill and to make a claim through the online small claims court if they refuse to do so?
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Post #17608949th Jan 2017 10:46 pm
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UtilityGuy
 


Member Since: 26 Mar 2016
Location: Northampton
Posts: 343

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Java BlackDiscovery 3

yep, go for it,

https://www.moneyclaim.gov.uk/web/mcol/welcome
  
Post #176091910th Jan 2017 4:42 am
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Red Merle
 


Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7438

United Kingdom 

I had thought that the general consensus was around 60,000 miles for a fluid change. Please could someone who knows clarify this?
  
Post #176092310th Jan 2017 6:19 am
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lynalldiscovery
 


Member Since: 22 Dec 2009
Location: Maidstone
Posts: 7274

United Kingdom 2006 Discovery 3 TDV6 Metropolis LE Auto Bonatti GreyDiscovery 3

Contact ZF and see what they say?
  
Post #176092410th Jan 2017 6:28 am
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Red Merle wrote:
I had thought that the general consensus was around 60,000 miles for a fluid change. Please could someone who knows clarify this?


Between 50-75k miles. Less if you do frequent towing, high speed driving or off roading...
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Post #176093010th Jan 2017 7:13 am
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Red Merle
 


Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7438

United Kingdom 

Thanks Mikey, I shall run with around 60,000 miles. Looks like I've got around 15 months to find someone that'll carry it out in Cornwall Thumbs Up
 

Last edited by Red Merle on 10th Jan 2017 12:32 pm. Edited 1 time in total 
Post #176102510th Jan 2017 12:28 pm
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Red Merle
 


Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7438

United Kingdom 

lynalldiscovery wrote:
Contact ZF and see what they say?


An interesting thought. I did look on their website for a contact number, but they want you to fill out an online enquiry form with all sorts on vehicle info. I will do that later and I'll be interested to see if they just refer me back to LR as they'd be in an interesting position if they contradict the advice of their customer (Land Rover)! If I were LR, I wouldn't be too happy about it...

It's worth the time to find out though Wink
  
Post #176102710th Jan 2017 12:31 pm
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

The official documentation from ZF already states the recommended service interval Thumbs Up

The extended intervals are purely down to JLR "advice"
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Post #176102910th Jan 2017 12:33 pm
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Red Merle
 


Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7438

United Kingdom 

I see Thumbs Up
  
Post #176103410th Jan 2017 12:43 pm
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Dixie Dean
 


Member Since: 06 May 2006
Location: Halewood
Posts: 298

2008 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3

Thanks folks.

I'll start by writing a letter to Land Rover. Should I send it the customer service or to HQ direct for the attention of their legal department?
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Post #176137810th Jan 2017 9:18 pm
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L319
 


Member Since: 14 Dec 2013
Location: Herefordshire
Posts: 2079

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3

I have found better to send to MD or CEO
  
Post #176142110th Jan 2017 10:09 pm
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Dixie Dean
 


Member Since: 06 May 2006
Location: Halewood
Posts: 298

2008 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3

Thanks for that L319
 2008 D3 HSE Stornoway Grey with Ebony Leather, towing a Coachman VIP 575  
Post #176142310th Jan 2017 10:11 pm
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DG
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Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50930

Wales 

Look at it this way

Your 8 year old motor is 5 years out of warranty and even if you believe, like some, that in reality that warranty means 6 years because of some EU rule....then you are still two years over that.

The service schedule is just that ...a schedule ...its not guaranteeing that the gearbox will last that time ...they are not guaranteeing that it will last any time at all ...but their warranty means that if it blows within the 3 years they will, within their conditions, be liable.

Even if all that is a crock ....then when you found there was a problem did you consult LR or a dealership? ...or did you fill it with Dr Tranny and hope for a resolution? Confused

Sorry if this reads harsh Smile ...but some reality check may be required before you start to chase your tail down a route filled with stress and expectation that IMO is not going to deliver. I would focus on dealing with the issue from practical perspective tbh.
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021 

Last edited by DG on 10th Jan 2017 11:06 pm. Edited 1 time in total 
Post #176144110th Jan 2017 10:49 pm
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Moo
D3 Decade 


Member Since: 13 Aug 2010
Location: Wiltshire
Posts: 13805

Ukraine 2005 Discovery 3 TDV6 S Manual Zambezi SilverDiscovery 3

^^^^ Thumbs Up
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Post #176144510th Jan 2017 10:53 pm
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Pete K
 


Member Since: 15 Jan 2016
Location: GL
Posts: 10336

England 2005 Discovery 3 TDV6 HSE Auto Rimini RedDiscovery 3

I saw on the LR schedule 10 years or 150K for gearbox oil change.

You have only got a leg to stand on if it has full land rover service history.


Quite honesty LR will just Rolling with laughter if you go saying things like "On an internet forum they recommend changes every 30K"

What ZF say is worth quoting though.
 

Last edited by Pete K on 11th Jan 2017 7:28 pm. Edited 1 time in total 
Post #176162511th Jan 2017 12:55 pm
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