Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932
Robbie's D4 Fails MoT...Wait what???
My D4 revises for the MoT most of the year so a bit of a surprise.
Rear brakes below 1.5mm limit apparently.
But I check my brakes... or have I made an error?
So back home during lunch, lifted the rear and prised out the old pads and bunged in a set of the latest TRW pads:
Click image to enlarge
Errr, just what is wrong with the old ones:
Click image to enlarge
Top one is the thinnest and hunted for the bit of the pad with the most wear:
Click image to enlarge
So reason for failure turns out to be a made-up measurement of pad thickness.
Just back from the MoT station after handing them a set of micrometers and the collection of pads. The look on his face was priceless but he then tried to justify the decision on the basis that they would wear out at some point and it is better to fail the MoT if the pads don't look like they would be in limits for the coming year!
Got to go back against in 10 minutes to sort out a new certificate, but still annoyed!Land Rover - Turning Drivers into Mechanics Since 1948
Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932
I am now refusing to budge until they refund my original fee. I'm not paying anything for this faff.Land Rover - Turning Drivers into Mechanics Since 1948
Now insisting on testing the pads I have just fitted!
They are nudging me towards a formal complaint....
Formal complaint required ,
10th Jan 2017 4:07 pm
LT
Member Since: 31 Dec 2005
Location: South West
Posts: 23369
Good for you
Should never have happened though. It could have been an advisory maybe, but never a fail.
Smacks of a scam to me. 2006 D3 HSE (Original & still the best)-GONE
2010 D4 HSE (A bit bling)-GONE
2014 D4 HSE (Almost too bling)-GONE
2015 D4 HSE (A heated what?)-GONE
2016 D4 Landmark (Written Off)-GONE
2016 D4 Landmark (Surely the last!) PD1881 rims-GONE
2017 FFRR SDV8 Autobiography
10th Jan 2017 4:07 pm
Sheepy
Member Since: 20 Feb 2013
Location: Bedfordshire
Posts: 630
I'd still make a complaint. Ok, so you got yours free, but based on a sample of 1, they're making up stuff as an excuse to fail and presumably getting 99% of other people to have remedial work done by them.
Increasingly I use places that only do MOTs and not garages so I don't get spurious fails.
10th Jan 2017 4:12 pm
sean 471
Member Since: 26 Apr 2011
Location: Sheffield
Posts: 2990
Well done.
10th Jan 2017 4:15 pm
Erea
Member Since: 19 Mar 2012
Location: Munster
Posts: 1509
Oh definitely a formal complaint as you are 100% in the right.
But be prepared for a reply that you could get from them. How do we know that was the pad we failed?
10th Jan 2017 4:18 pm
Robbie
Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932
The beginning:
Click image to enlarge
The middle (look, a clean pass):
Click image to enlarge
The end:
Click image to enlarge
Land Rover - Turning Drivers into Mechanics Since 1948
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