Simple questions,
Would you expect your Main Dealer to run a quick diagnostic to check for faults when the car serviced.
I checked my car for faults prior to being serviced, thought I will not clear them, lets just see what the Dealer does, in my case the car came out with 12 Faults, 2 more than when it went in
I have also posted this on the Sport Forum
SydIn Spain - 2018 F Pace - Down and out's Velar
In UK - Dare not say on this Forum
Gone - Lots of Lode Lane vehicles.
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19th Jul 2017 8:27 am
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2136
Im not sure what they are supposed to do, but like you, I would expect them to check it.
Maybe they only investigate if the car is showing an error somewhere on the dashboard. Crap if that's the case!
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
In Spain - 2018 F Pace - Down and out's Velar
In UK - Dare not say on this Forum
Gone - Lots of Lode Lane vehicles.
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19th Jul 2017 9:29 am
EMcC
Member Since: 10 Jul 2015
Location: Wiltshire
Posts: 536
I'm not sure what a main dealer is supposed to do but I am not happy with mine since being taken over by a large franchise.
I took mine in with an intermittent fault in the suspension - very intermittent I might add.
I only took it in because it is still under warranty and has eight months to go.
Without even looking at it they suggested the compressor fault and has booked it in for replacing.
I am not a mechanic but if it was the compressor I would have thought it would be a permanent fault but as it is only very intermittent I would have thought it was a component sticking, dirty possibly due to the dusty environment I use the vehicle in or at least something other than a major component.
Does the fact it is still under warranty have anything to do with what they replace do you reckon
19th Jul 2017 9:41 am
riverblanche
Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2210
Hi,
Conversation I had with main dealer, they may look at the codes logged but Don't clear them as a matter of course so they can see any historical issues Transit! 2019
Gone D3 HSE 2008
Another Porsche Cayenne 2022
Gone Porsche Cayenne 2020
Gone RRS HSE Dynamic 2016
Gone RRS HSE LUX 2011
Gone RRS HSE 2006
Gone D3 SE 2.7 2008
gone D2 Td5 1999
I had this very conversation with my main dealer a few weeks ago.
They don't unless you complain of a fault, the reason given is that it is a chargeable service!! ------------------------------
"Ruby"
Rimini Red 06MY TDV6 S
Xenons, Bright Pack, Climate Pack,
BAS Magic Box and Remap
ITG Air Filter
ERG's Blanked (Woody32)
Huge Permagrin
Member Since: 07 Apr 2014
Location: Here
Posts: 13122
The bigger question is: why do people use LR main dealers for servicing? I'd sooner let my Spaniel loose on my vehicle than let a main dealer touch it. Total waste of time and money and, in my experience, cause more problems than they solve.
Use a decent indie for everything other than manufacturer's warranty work. Any extended warranty work can be done by an indie.Visiting from rrsport.co.uk
2012 RRS SDV6
2008 RRS TDV8
"When you fire that first shot, no matter how right you feel, you have no idea who's going to die! You don't know who's children are going to scream and burn. How many hearts will be broken. How many lives shattered. How much blood will spill, until everybody does what they were always going to have to do from the very beginning: SIT DOWN AND TALK!"
19th Jul 2017 7:01 pm
EMcC
Member Since: 10 Jul 2015
Location: Wiltshire
Posts: 536
I use a main dealer for servicing as they are the only ones that honour the servicing plan taken out when the vehicle is bought.
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