didi
Joined: 09 Feb 2008
Location: dublin
Posts: 41

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| brand new disco with different colour door !!! |
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Guys ... i have my disco now over a month (purchased brand brand new) and from the very start noticed the back driver side door was a slightly different colour - darker to the rest of the body work (stornoway). As I am now more familiar with the car this difference is hugely noticeable. I also notice that there is black mastic around the door handle - oozing out from underneath it. It looks like the car was damaged and resprayed and the handle reattached - all done very badly because you notice them immediatley. I have gone back to my fleet buyer who said he will raise the issue with LR.
any thoughts on what I should do? Should i demand a replacement car ? I have never heard of the anything like this - especially on a motor that cost over €60K (yeah guys thats what they are over here !!!) I'm fuming at this deceipt.
dd discos here but dat goes dare ...
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Fri May 02 2008 7:50am |
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DG
Joined: 12 Dec 2005
Location: The Gaff !
Posts: 13312

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Once built, it is not uncommon for a motor from any manufacturer to be dinged to a varying degree before they get delivered ..but this should however be repaired to an exacting standard. Your dealer should have picked this up during the PDI check TBH.
Whether they would give you a new motor is debateable though ...you usually have to give them an opportunity to put it right first Powered by............................
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I've been accused of vulgarity. I say that's bullshit
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Fri May 02 2008 8:36am |
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Discowex
Joined: 16 Apr 2007
Location: Craggy Island
Posts: 2708

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Where did you buy it Didi , Stuarts , HB Dennis , Spirit ?
They should replace the door at the very least.Had my OSF door replaced with a new resprayed one , no colour difference or any other problems. Don't take life me too seriously ..... it's I'm not permanent
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Fri May 02 2008 8:56am |
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monkey hanger
Joined: 17 Jan 2008
Location: London
Posts: 211

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What a shame.
The geneva car on the stand had non matching doors so maybe this is a new style trend after all!
I'd speak to the manager of the dealership and get it sorted ASAP.
IMHO you can always tell to a certain extent if a car has had a respray unless you have a really good bodyshop.
the point is that your car is not up to standard on delivery so they should replace it as long as you are within the 30 days if you are not happy.
I hope that this does not detract too much from your overall enjoyment of the car at the moment....it wont in the long run! "its probably a virus, you'll be right as rain in a few days and if you're playing sport try to favour the other leg"
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Fri May 02 2008 9:33am |
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ronp
Joined: 29 Nov 2006
Location: ..... with her!!!
Posts: 3854

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| Re: brand new disco with different colour door !!! |
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didi wrote: I have gone back to my fleet buyer who said he will raise the issue with LR.
think this is probably the give away.
it's not unknown for dealers to move out vehicles that are 'not quite up to standard' to unsuspecting company buys or leasing companies.
Stand your ground tho and don't accept anything less than a 100% vehicle! Blessed are the cracked, for they shall let in the light.
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Morphy Richards 203w "Dual" Food Processor
[complete with addittional bowl and changeable blades]
Only £19.99 at a store near you!
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"The BEAST"
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Fri May 02 2008 12:58pm |
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didi
Joined: 09 Feb 2008
Location: dublin
Posts: 41

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It was bought through Avis Fleet in Kilbarrack (beside HB Dennis) from Chapmans in Co Kildare.
I got it on the 28th April - so guess my 30 days are up now - blast it anyway !
dd discos here but dat goes dare ...
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Fri May 02 2008 5:28pm |
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Discowex
Joined: 16 Apr 2007
Location: Craggy Island
Posts: 2708

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Nah , like said above.Stand your ground and insist ( Edit : On a correctly colour blended door I mean). Don't take life me too seriously ..... it's I'm not permanent
Last edited by Discowex on Fri May 02 2008 6:36pm; edited 1 time in total
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Fri May 02 2008 5:30pm |
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BarryG
Joined: 30 Apr 2006
Location: Eire
Posts: 1090

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sounds like a dealer repair to me , small tip or scratch in the car lot or showroom
very common. what should have been done is that the door and wing or q-panel
should have been painted and blended in .
I dont think you will get a new motor , but you should be getting a bloddy good explanation .
and the problem fixed. One Wife.. Kill it ..
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Fri May 02 2008 6:35pm |
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oldnickers
Joined: 04 Jul 2007
Location: Tunbridge Wells
Posts: 7

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I've been amazed by the relative lack of negative comment on this site about D3 paintwork, unless my own experiences are unique.
In June last year I bought my wife ( ) an SE in mid-blue (can't remember the name, not Buckingham). We specifically didn't take the showroom car as it had had the osr panel painted at the factory post-build and it was so bad that I could see it in the showroom. Dealer hadn't noticed so they ordered another. Day after collection I noticed the car had the osr door and panel painted - and very poorly. Immediately returned to the dealer firstly to check they hadn't sold us the showroom car and secondly to complain. The dealer principal was very shocked when he saw the car and offered to put it right under warranty or get us a new car. No surprises to learn it was the latter (and we decided to get an 08 HSE) we went for.
What was interesting was that I inspected no fewer than 2 further cars they had and both had poor paint. One, in Buckingham blue, was literally covered in dust particles embedded in the paint surface.
The car we ended up with is almost perfect, but it does make you wonder what was going on. So, my view is don't accept second best - you are entitled to a car that may honestly be described as "new" and a pre-delivery repair of this size, let alone a poor one, is unacceptable.
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Fri May 02 2008 11:57pm |
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Maverick
Joined: 25 Jul 2007
Location: Aberdeenshire!
Posts: 1474

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Couldn't have said it better my self! Happiness is a vectored thrust! (As seen on a Harrier GR3)
1980 Series 3 restoration - Mine
Very dirty 1996 Defender 90 - Soon to be mine!
Stornaway Grey D3 HSE - Dads!
Asure Blue S1 Lotus Elise - Also dads!
Relentless in one hand, Strongbow in the other!
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Sat May 03 2008 12:03am |
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90BHP
Joined: 18 Oct 2006
Location: Half way along the road on the right
Posts: 1345

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I may have mentioned by Stornoway paint didn't make it to all of the car. The pic below says THIN PAINT and the car was delivered like this. PDI etc. The writting was from LR Quality Control at the factory.
From my experience, mention to the dealer BUT your fleet team will have a rejections person who will have far more influence than the average person on the street.
Fleet worked for me - new car on order "To finish first, one first has to finish ...."
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Sat May 03 2008 12:11am |
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Russell
Joined: 24 Aug 2007
Location: Kent
Posts: 136

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With refrence to paint work, the top edge of the front wings donot appear to have any top coat on them. This cannot be seen when the bonnet is down but is visible with bonnet opne. Is this usual or an issue? Tow bar, roof bars, and mud flaps, side steps, tow bar staorage unit.
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Sat May 03 2008 8:44am |
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Ken
Joined: 20 Feb 2006
Location: Here & There
Posts: 3873

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Thats quite normal in fact if its any different it suggests a repair What number are you on the K.W ?
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Sat May 03 2008 10:45am |
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caverD3
Joined: 03 Jul 2006
Location: Sydney
Posts: 1698

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Mine's the same. Getting there is half the fun
TDV6: Adaptive Headlights, Electronic Rear Diff.ARB Bar.Blaupunkt speakers, JVC powered Subwoofer, Removable Snorkel, Mitchell Bros Tow Hitch.
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Sat May 03 2008 11:18am |
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SN
Joined: 03 Jan 2006
Location: Doing the Lambeth Walk
Posts: 6965

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Mine too.
A goodly percentage of us on here subject our vehicles to 'bramble rash' and this might explain therefore why paint quality is not always top of the agenda Steve N (qzd)
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Sat May 03 2008 5:41pm |
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