Captain Speaking
Joined: 02 Aug 2008
Location: The Cotswolds
Posts: 45
 
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| James French, Oxfordshire |
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Anyone have any feedback? Did a search but didn't find anything.
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 Sat Aug 02 2008 12:24pm |
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lakes
Joined: 24 Jul 2008
Location: Londinium
Posts: 22
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The always take your money with a smile 
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| Sat Aug 02 2008 2:21pm |
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Goffie01
Joined: 24 Jul 2008
Location: Shropshire
Posts: 149
 
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I work at LR and see some horrors that dealers have caused come back to factory. Its just a lottery out there.
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| Sat Aug 02 2008 5:36pm |
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blue meanie
Joined: 04 Aug 2005
Location: sinking under it...
Posts: 3071
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He has quite a good name as far as I know, prices slightly on the steep side but allegedly the vehicles he sells are of the 'highest qality'  when I was looking for a price on my D2 a few years back his offer was very fair, especially as I wasn't actually buying the new one from him. one day we'll all know, until then just pretend we do....
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| Sat Aug 02 2008 8:14pm |
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Ken
Joined: 20 Feb 2006
Location: Here & There
Posts: 5022
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Goffie01 wrote:I work at LR and see some horrors that dealers have caused come back to factory. Its just a lottery out there.
So are you going to / able to name and shame and pass on your knowledge of the offending dealers
Also what sort of Jobs do dealers stuff up ? .. / -.. --- -. - / --. .. ...- . / .- / ... - ..- ..-. ..-.
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| Sat Aug 02 2008 8:17pm |
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simon
Joined: 11 Jan 2005
Location: ...
Posts: 15066
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Goffie01 wrote:I work at LR and see some horrors that dealers have caused come back to factory. Its just a lottery out there.
So sort them out then 
Good customer service is not rocket science 
My dealers great, so are many others... kick the bad ones up the arse and tell them they will lose their franchise if they don't improve. Simple.
And tell your 'people' to actually listen to customer feedback on both the dealer network and issues that the D3 has... EPB for one.
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| Sat Aug 02 2008 10:22pm |
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Wiff
Joined: 05 Jul 2008
Location: Oxfordshire
Posts: 20
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Had my D2 serviced there for 3 years when the LR warranty had ran out. Very happy. Can't say it was the cheapest, but at least it came back and felt as though someone had looked at it, with items corrected/adjusted that the main dealer never did get to fix properly. Pleasant and helpful.
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| Mon Oct 06 2008 9:23pm |
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