AndyViking
Joined: 09 Aug 2007
Location: Kent
Posts: 74

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I recently got my car back from the stealer, and noticed a rather unamusing crack across the Alpine Roof.
On closer inspection, there is a small external impact point where a few small chips of glass have come away, and then the crack runs away from the impact point in opposite directions. It looks like some twonk has tried to crack the roof with a centre punch if that makes it any clearer.
The stealer is telling me that they have seen a few of these caused by some mysterious flying gravel thrown up from the road. Bearing in mind the car was in their care when the problem occurred, I have given them the appropriate response , but I wondered if any other members had experienced a problem like this (with the roof , not the stealer!)?
I have heard of rear windscreen breaking when gravel has been thrown up against bikes on a bike carrier or trailer and bounced back onto the glass, but the physics of this one confuse me
Thanks in advance for any help
Andy Engage Permagrin - check
Key in ignition - check
Turn key - check
Keep smiling....
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Wed Aug 27 2008 1:12pm |
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heapster
Joined: 21 Sep 2007
Location: Sussex
Posts: 157

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Some tool has dropped a tool on the roof. Replacement ahoy.
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Wed Aug 27 2008 1:21pm |
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PaulP
Joined: 04 May 2007
Location: Barcelona
Posts: 949

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I'm with heapster.....some spanner has probably dropped a spanner on the roof
sorry
You're right though....the physics don't quite match up with a downward impact on the top of the car 2006 TDV6 SE Auto Buckingham Blue
2007 Golf GT DSG
1990 Audi 90 2.2E Sport 5-cyl Tornado Red
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Wed Aug 27 2008 1:27pm |
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NHR
Joined: 13 Dec 2007
Location: Warsaw
Posts: 848

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Flying gravel about as likely as a flying saucer given the location.
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Wed Aug 27 2008 1:30pm |
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JMC
Joined: 25 Feb 2006
Location: Aberdeen-Angus. Where the Bull* comes from!
Posts: 4158

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But can you prove it wasn't like that before it went into the dealer??? The older I get, the more I realise that people confuse wrinkles for wisdom
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Wed Aug 27 2008 1:30pm |
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AndyViking
Joined: 09 Aug 2007
Location: Kent
Posts: 74

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Tools are words that came to my mind too
Alas, absolute proof is always hard to come by. All I know is that the car was washed and leathered by me on the Sunday and was not used before it went to them for work by way of a transporter on the Monday. When I washed the car, I would not have missed a two foot long crack in the alpine roof
Time for some fun and stealer games... Engage Permagrin - check
Key in ignition - check
Turn key - check
Keep smiling....
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Wed Aug 27 2008 2:13pm |
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John C
Joined: 28 Aug 2007
Location: East Yorkshire
Posts: 840

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When you handed over your vehicle to the dealer, presumably you signed a bit of paper that noted any damage (or lack of) on your car? TDV6 SE Auto, Cairns Blue
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Wed Aug 27 2008 2:56pm |
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AndyViking
Joined: 09 Aug 2007
Location: Kent
Posts: 74

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John C
I think I want to have your children....(only kidding!) I completely forgot about that pink form!
Dug out the form and guess what - all clear. So the damage could only have happened on the recovery truck or at the stealer Engage Permagrin - check
Key in ignition - check
Turn key - check
Keep smiling....
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Wed Aug 27 2008 3:41pm |
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John C
Joined: 28 Aug 2007
Location: East Yorkshire
Posts: 840

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AndyViking wrote:John C
I think I want to have your children...
Yeah... I get that a lot
Damage form is essential TDV6 SE Auto, Cairns Blue
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Wed Aug 27 2008 4:02pm |
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NJF
Joined: 05 Oct 2007
Location: Luxembourg, Strassen
Posts: 756

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Covered as glass by your insurance?
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Wed Aug 27 2008 8:18pm |
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AndyViking
Joined: 09 Aug 2007
Location: Kent
Posts: 74

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NJF
The problem is the repair is about £1,000 all in, which is a bit beyond the glass repair part of the policy, so it is a full claim. This uses up one strike from two allowable in three years before I lose the no claims protection. Engage Permagrin - check
Key in ignition - check
Turn key - check
Keep smiling....
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Thu Aug 28 2008 7:53am |
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Bodsy
Joined: 06 Nov 2006
Location: Somewhere over the rainbow.....
Posts: 6556

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I'm sure that someone else on here (was it DiscoStu?) had theirs replaced under the glass policy (It IS glass afterall) so didn't affect their no claims. it! It's got a load of black bits on OK!!!
Campaign successful....
We D3, therefore we are.
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Thu Aug 28 2008 8:05am |
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DiscoDunc
Joined: 08 May 2006
Location: Bristol
Posts: 2789

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Mine was replaced on insurance after FR rack was fitted.
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Seems OK so far as Ive had no leaks. My advice though is to get the dealer to arrange it as mine used a specialised firm and said they wouldnt use the likes of RAC, Autoglass etc because its not something they do often. As the entire headlining etc has to come out I was happier that the dealer did it rather than a mobile company.
In general the roof seems quite strong so i would have thought you would need to hit it quite hard to break it. I was standing on the rack a couple of weeks ago in the rain when my foot slipped off one of the bars onto the roof . its either a strong roof, i'm very light, or i was lucky Duncan
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Thu Aug 28 2008 8:19am |
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NJF
Joined: 05 Oct 2007
Location: Luxembourg, Strassen
Posts: 756

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AndyViking wrote:The problem is the repair is about £1,000 all in, which is a bit beyond the glass repair part of the policy, so it is a full claim.
Been there. Done that. Paid the bill and left the insurance claim for another day.
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Thu Aug 28 2008 7:06pm |
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90BHP
Joined: 18 Oct 2006
Location: Half way along the road on the right
Posts: 2027

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Are you guessing that it's beyond the "glass" part of your policy or is that fact ?
A HSE Heated front screen can't be too far off the same sort of money, surely ? "To finish first, one first has to finish ...."
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Thu Aug 28 2008 7:32pm |
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