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Warranty useless?
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Ecosse
 


Member Since: 07 Jan 2005
Location: Grampian, Scotland
Posts: 889

Warranty useless?

Car again has the known front bush problem causing "thump" noise on small potholes, but as it is only an "advisory" for the MOT Rolling Eyes , garage won't repair it under warranty Shocked Anyone know if there is a LR technical bulletin on this?, as that would demonstrate it is a design fault and make the issue of the specific MOT requirements irrelevant.

Thanks
  
Post #3848828th Dec 2008 4:41 pm
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10forcash
 


Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534

United Kingdom 2007 Discovery 3 TDV6 HSE Manual Zermatt SilverDiscovery 3

LTB00167 ARB bar bush knock VIN range 000303 onwards
  
Post #3848848th Dec 2008 4:44 pm
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alanwxr
 


Member Since: 19 Nov 2006
Location: West Yorkshire
Posts: 306

United Kingdom 2005 Discovery 3 TDV6 S Auto Java BlackDiscovery 3

Had mine done under warranty sometime ago.

I understood it was a warranty issue to replace if the customer complained about it, or at least that's what my dealer told me Wink
  
Post #3848858th Dec 2008 4:45 pm
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Gareth
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Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26716

United Kingdom 

The fact that LR have issued a revised part for the lower suspension ball joint would point to a weakness.

I have just had mine changed for the second time in 114k miles, but out of warranty now. It was not desparetely expensive, but a cost all the same. 1st set was under warranty at 60k miles, after I complained of a thud/knock especially on sharp application of the brakes.
  
Post #3848868th Dec 2008 4:45 pm
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Ecosse
 


Member Since: 07 Jan 2005
Location: Grampian, Scotland
Posts: 889


10forcash - any idea of the manufacturing date range for cars with that VIN? (mine is in garage with the paperwork so don't have the VIN to hand!)
  
Post #3848888th Dec 2008 4:49 pm
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Gareth
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Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26716

United Kingdom 

I think TFC's number is for cars from the beginning of production, not sure when the cutoff date is, but certainly well beyond end 2005 Confused
  
Post #3848948th Dec 2008 5:13 pm
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Ecosse
 


Member Since: 07 Jan 2005
Location: Grampian, Scotland
Posts: 889


Thanks - my build is late 2004, so probably included. Rather sounds as if it is the usual LR warranty policy problem Shocked
  
Post #3848968th Dec 2008 5:16 pm
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AndrewS
Tarquin of the Desert 


Member Since: 06 May 2005
Location: Y...... because I can
Posts: 10438

United Kingdom 

Get on to LRCC and express your concern Thumbs Up
 In the Beginning there was nothing, which exploded.  
Post #3848988th Dec 2008 5:32 pm
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Gareth
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Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26716

United Kingdom 

Well mines late 2004, and they originally did mine without question.
  
Post #3849098th Dec 2008 6:06 pm
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Ecosse
 


Member Since: 07 Jan 2005
Location: Grampian, Scotland
Posts: 889


Good news - LR warranty backed down and have agreed that it is covered so parts on the way to be refitted (they only seem to have a 12 month lifespan!)
  
Post #3849158th Dec 2008 6:15 pm
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