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Firmware update problems
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scarecrow
 


Member Since: 14 Dec 2019
Location: Gloucestershire
Posts: 48

England 2013 Discovery 4 3.0 SDV6 HSE Auto Santorini BlackDiscovery 4
Firmware update problems

Hi all,

Just got my shiny new IID and have hit an immediate speed bump. Trying to do the initial firmware update, and it says build 2764 is available so I download. It gets partway through the install then says Program unit 5 has an error and locks up.

Eventually I disconnect and try again. It says the new build is installed, but gives me the option to reinstall. I try that, bombs out at the same point.

A bit disheartened I plugged it into the car and was delighted to find it booted up, and I was able to activate and use it! However I then got an email to say it requires a firmware update to 2624 or higher so the new build clearly isn’t fully loaded.

I’ve emailed GAP but given COVID limitations who knows when they’ll be available to reply. I just wondered if anybody on here has had similar issues, and how they sorted them?

Any advice welcome (plus what to do about the persistent B1C35-3A code I’ve uncovered!)

Thanks,

Chris
  
Post #22001968th Jan 2021 5:27 pm
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scarecrow
 


Member Since: 14 Dec 2019
Location: Gloucestershire
Posts: 48

England 2013 Discovery 4 3.0 SDV6 HSE Auto Santorini BlackDiscovery 4

Replying to my own post may be bad form, but astonishingly I’ve already had a reply from GAP! Apparently it’s an issue with the installer if you use a Mac (which I do). Going to be fixed, but unknown when so I’ll need to beg or borrow a PC from somebody.

Hope this helps any other Mac users out there.

Cheers,

Chris
  
Post #22002138th Jan 2021 5:48 pm
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scarecrow
 


Member Since: 14 Dec 2019
Location: Gloucestershire
Posts: 48

England 2013 Discovery 4 3.0 SDV6 HSE Auto Santorini BlackDiscovery 4
Updater fixed

Final update, GAP contacted me last night and they have fixed the Mac installer. New firmware now installed and working. Great customer service!
  
Post #22003679th Jan 2021 9:06 am
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Impressive

From being notified of an issue, to resolved in only a few hours Bow down
 My D3 Build Thread

TDV8 Retrofit Build Thread 
 
Post #22003749th Jan 2021 9:36 am
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