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character
Member Since: 01 Jan 2008
Location: wiltshire
Posts: 5781
  
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| Rotary Coupler Wiring Fracture - SB Q045 D3 MY05 - 06 |
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Well Trickers come back from the dealer today and yet again its presented me with a bill, this time around £500 for the above.
However, I think someone in the dealers is trying to tell me something by leaving a copy of the Service Bulletin on the dash board..... 
So the above is related to MY 05-06 and dated 30th Sept 2010 and then re-issued by LR with an extended expiry date of Dec 2011 - which has peed me off know end as the vehicle has been serviced on numerous occassions by LR during the period - IT RELATES TO IMPROVEMENTS IN ORDER TO STOP THE POTENTIAL OCCURANCE BUT NOT THE REPLACEMENT OF THE ACTUAL ROTARY COUPLER.
What's more annoying is the bulletin says under "Action to be Taken" - At the next available service opportunity you are requested to carry out a modification to the affected vehicles.
So my question to all before I tackle LR in writing:
a) Has anyone had this done during the period of Sept 2010 - 31st Dec 2011 OR HAD THE COUPLING REPLACED without the vehicle showing any symtoms but paid for under warranty
b) Has anyone had this done outside of that period with LR paying the bill again whether the vehicle shows symptoms or not
Your input would be gratefully recieved as its seems to me that the service bulletin clearly states it effects MY 05-06 and should have/could have been picked up during its normal servicing.
This has also peed off my next door neighbour who runs a RRS on MY05 who also paid for the repair during last year. 
The Bulletin reads
" It is possible that the wires that connect the drivers airbag module to the rotary coupler on RRS and Discovery 3 vehicles could fracture. This may lead to an open circuit and the SRS warning light being illuminated on the instrument cluster.
The wiring that connects the rotary coupler to the drivers air bag module may fracture as a result of relative motion between the rotary coupler and the steering wheel hub. This relative motion may be caused by factors such as internal friction caused by contact of the steering column cowl against the rotary coupler. Rotary coupler internal friction is caused by distortion of the steering column switch mounting platform as a consequence of mis-alignment of a location point on the steering coloum assembly"
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 27th Jun 2012 12:29 am |
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drmcw
Member Since: 10 Mar 2009
Location: 9/10 people have trouble Reading
Posts: 1642
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Had mine done at Rovertune recently, was getting airbag warning. Did ask if there was a recall on it but said not, so paid for it...nothing like £500 though!
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| 27th Jun 2012 10:12 am |
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DSL
Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72801
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Just had a service done (MY06) & no mention of this. Any VIN range? Sounds like one to ignore unless the light comes on.
PS If it was done and not charged would the dealer let you know? Also is the rotary coupler same as clock spring? Wouldn't want mine changed as its a heated wheel one.
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| 27th Jun 2012 10:20 am |
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race.it
Member Since: 15 Oct 2011
Location: Hopefully at a race track.
Posts: 851
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but if it does get replaces won't they fit the later one with heated wiring on there, as earlier basic model NLA, or is that rubbish?
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| 27th Jun 2012 10:45 am |
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DSL
Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72801
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Don't know but mine was an aftermarket fit so not part of the official spec, no chance of getting it on LR then I'd haven thought. Plus the present clock spring is an MY09 one so hopefully fixed by then.
Last edited by DSL on 27th Jun 2012 10:51 am. Edited 1 time in total
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| 27th Jun 2012 10:50 am |
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The Large One
Member Since: 20 Apr 2007
Location: Down the polytunnel
Posts: 6143
 
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yours was done
Claimed Field Service Actions
Code Actioned By
P017X 11-Apr-2011 TH WHITE LTD
Q045D 23-Sep-2008 YEOVIL LAND ROVER
A036F 27-Jun-2006 TAUNTON GARAGES LTD
A034K 07-Jun-2006 TAUNTON GARAGES LTD
the dates on the bulletin you refer to are because its on version 3
if the rotary coupler has now failed then it will be chargeable replacement TLO has left the building.......
I no longer work for a Landrover Dealer
My little chilli sauce business http://www.thechillees.co.uk
if you would like to order anything just give me a shout
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| 27th Jun 2012 10:51 am |
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pcregeen
Member Since: 02 Feb 2008
Location: Huddersfield
Posts: 421
 
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Have had this done on both my previous D3 and my RRS. Both had same symptoms where pressing cruise control would increase volume on stereo etc etc. Both were done under the TSB you refer to but never was aware of date issue (both were before dec 11 though). Wasnt ever even remotely questioned by dealer. All i can guess is now cars getting to certain age, the early models with clock spring of old design are getting to point where could be classed as fair wear and tear. I would be arguing that to death with LR though. Good luck and keep us posted
Pete
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| 27th Jun 2012 4:27 pm |
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character
Member Since: 01 Jan 2008
Location: wiltshire
Posts: 5781
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Nick, cheers for that - seems a letter for a "goodwill gesture" to LR for:
a) Rotary Coupling
b) Rear cross member/new fixed tow hitch kit
c) New engine after NINE recon LR injectors have been replaced in 25k miles and 12 twelve weeks despite the compression test claiming that there is nothing wrong!
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| 27th Jun 2012 10:52 pm |
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Martin
Site Admin and Owner
Member Since: 06 Nov 2004
Location: Hook Norton
Posts: 18460
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No offence, but I can't see a goodwill gesture being granted for a rear crossmember on a vehicle with nearly 500k miles on it! 06 D3 SE / 15 LR D90 XS SW / 88 LR 90 Td5 / 68 BMW 2000 ti
Any issues with the site let me know!
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| 28th Jun 2012 9:56 am |
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