Triumph_Dave
Member Since: 28 Feb 2013
Location: Somerset
Posts: 49
  
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Hi branchespark, I am pleased that you should have a resolution to the issue, it looks like you have an on the ball main dealer. The problem for the rest of us will be getting each main dealer to have a faster system to compare it with and agree to replace it. There are quite a few owners saying the same thing about the MY12 system, it would be a lot easier if LR reported the general problem in a Tech Bulletin. But I guess speed of operation can be subjective.. I am not going to hold my breath on this for an easy fix..
dave
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 24th Jun 2013 10:18 pm |
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branchespark
Member Since: 15 Jun 2011
Location: East Anglia
Posts: 99
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Dave,
Just to be clear - I wrote to LR directly and they have instructed the main dealer to sort it out - at whatever cost. When the issue is resolved, I will post an update.
Sam 2016MY Landmark + RSE
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| 24th Jun 2013 10:47 pm |
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Triumph_Dave
Member Since: 28 Feb 2013
Location: Somerset
Posts: 49
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branchespark wrote:Dave,
Just to be clear - I wrote to LR directly and they have instructed the main dealer to sort it out - at whatever cost. When the issue is resolved, I will post an update.
Sam
Thanks Sam, when its resolved the outcome woud be useful to use as an example. Mine has already been into to the main dealer to have the software sorted as it would not display any POI. This was fixed well by the dealer, but at that time they had no answer to its slowness, just to acknowledge that they could be slow.
Dave
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| 24th Jun 2013 11:30 pm |
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Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6903
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Sam, you say some videos were taken, do you have them available?
Everyone talks about it being slow but is there some way of quntifying it? Once you push the buttons for each number or letter I get a delay of two or 3 seconds before the next ones come up, does this fall into the slow category, I'm assuming it does?
Liam is this something LR are looking at Joined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
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| 25th Jun 2013 6:53 am |
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CRC@LandRover
Verified Account
Member Since: 12 Oct 2012
Location: Coventry
Posts: 415
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Hi Dave,
Yes this is something they are looking at and I am awaiting a bulletin from them in the coming weeks. branchespark who did you speak to at LR?
Kind regards,
Liam
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| 25th Jun 2013 11:14 am |
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euangibson
Member Since: 24 Dec 2010
Location: Borders
Posts: 11027
 
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Did a bit of playing about with it this morning......the touchscreen response is almost instantaneous to the touch,as is audible feedback and visual confirmation,which suggests to me it's not the touchscreen that is the problem......the F-type has the same screen and there is no reported delay in those 
It shouldn't take much working out.....if there is a much quicker response in the my2011 and my2013 models and the screens are the same,then what else is different in the my2012 ?.....that's you're culprit.....unless there was a bad batch of touchscreens installed . "Better to remain silent and be thought a fool,than to speak out and remove all doubt" ?.....what rubbish...
Locking rear E-diff
RLD spare wheel protector & sump guard
Extended roof rails
Series 111 mudflaps
Black side tubes,grill and vents
Timed climate remote
Hids4u interior lights
D4 Firenze my2012 HSE
D3 Java 2005 SE manual (sold,sadly,thanks for the memories)
1966 '88 Series 2a....still starts in the morning better than I do...
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| 25th Jun 2013 11:46 am |
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Triumph_Dave
Member Since: 28 Feb 2013
Location: Somerset
Posts: 49
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Dave T wrote:Sam, you say some videos were taken, do you have them available?
Everyone talks about it being slow but is there some way of quntifying it? Once you push the buttons for each number or letter I get a delay of two or 3 seconds before the next ones come up, does this fall into the slow category, I'm assuming it does?
Liam is this something LR are looking at
Hi Dave, your delay is about the same as my vehicle.
Dave
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| 25th Jun 2013 9:21 pm |
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pjgraham86
Member Since: 18 May 2009
Location: Glasgow
Posts: 225
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Sam/Liam,
Any update on this issue ?
Slow response still driving me mad every time I get in the car....
Thanks
Peter
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| 15th Jul 2013 1:34 pm |
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dangerdave
Member Since: 23 Nov 2010
Location: <>
Posts: 4495
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Admin note: post content removed at user request
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| 15th Jul 2013 1:46 pm |
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Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6903
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dangerdave wrote:Yes, it would be good to get it sorted. I just dont bother having my infotainment system on now. 
Its not that bad, once you have what you want on Joined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
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| 15th Jul 2013 4:21 pm |
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dangerdave
Member Since: 23 Nov 2010
Location: <>
Posts: 4495
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Admin note: post content removed at user request
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| 15th Jul 2013 4:49 pm |
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NicSymonds
Member Since: 06 Nov 2006
Location: Bristol
Posts: 519
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My D4 2012 was in the local dealer today to have the 'cabin heater recall' sorted out. Its already been in a month or so ago for the hesitation issue. Anyway, when I picked it up tonight, I noticed the time on the dash and screen was set to 12hr mode (5:40PM) when I have it set to 24hr mode. As I started pressing buttons the response seemed a lot quicker than when I dropped the car off in the monring. Don't know why this update would fix it, unless they've done something else and not told me. Typing a postcode in seemed a lot quicker than before. D5 2017 HSE Lux
D4 2012 HSE
D3 2006 SE
D2 2001 ES
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| 16th Jul 2013 10:19 pm |
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Ecosse
Member Since: 07 Jan 2005
Location: Grampian, Scotland
Posts: 889
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Liam@LandRover wrote:Hi Dave,
Yes this is something they are looking at and I am awaiting a bulletin from them in the coming weeks. branchespark who did you speak to at LR?
Kind regards,
Liam
Liam - any progress with this? - mine is dire (2012 MY), deadslow postcode input and camera response on reverse takes ages! - dealer was asked to look at it at service & just reported it was the same as another one of that age!!
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| 17th Jul 2013 10:27 pm |
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Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6903
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When we went on holiday a couple of weeks ago, before the weather warmed up, the DAB reception was great, no problems at all. It was then parked up for 2 weeks and since getting back in it has been dire, having to use auto tune and even then it won't always tune into a station that is on the the channel list and when it does it is intermitent.
Is it something to do with the weather that others have noticed or is it another thing for the dealer to investigate at service shortly. Joined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
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| 18th Jul 2013 7:02 am |
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CRC@LandRover
Verified Account
Member Since: 12 Oct 2012
Location: Coventry
Posts: 415
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Hi All,
I hope we're all well.
I have been told that if the system is slow on your D4 we need to get the cars booked in for the dealer to look at. This is because we have found on testing, that certain vehicles are within spec, But there have been cases that have shown the system to be slower than normal which we have taken action on.
If you want me to follow up with the dealers, when the car gets booked in, just send me a PM.
Kind regards,
Liam
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| 18th Jul 2013 8:46 am |
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