Member Since: 14 Oct 2006
Location: Wirral
Posts: 133
BP Ultimate - UNLEADED! AAARGH!
Tired and hungry after a long day which included a drive down to Yeovil, I filled up late last night at a motorway services at the BP pump which said 'Ultimate'. 10 miles up the road the warning messages "transmission failure - limited gears available", "HDC not available", "Park brake failure" and finally "suspension failure - access height selected", or similar, all came up within a few seconds, combined with a sudden loss of power.
Puzzled, I rang LR assist who sent out a breakdown truck. Then the thought occurred to me that it seemd too much coincidence that the breakdown happened so soon after refuelling so I suspected contaminated fuel, or worse, no, can't be, the wrong fuel! I could never do that - I'm a bloke!
So I checked the fuel receipt. No, no, no, it said: "Ultimate Unl.". Oh ! So angry with myself. So stupid.
So, my question is this, what damage will have been caused and how much will it cost to put right (it's obviously not covered under warranty!). I know that no-one else on this forum will ever have done anything so stupid, so no-one will be able to speak from experience, but maybe you know someone who has?
My vehicle is a new D3 TDV6 HSE auto with 2000 miles on the clock.
Noizeman
18th Jan 2007 1:23 pm
10forcash
Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534
Vehicle has been driven until it stops:
1 . Referring to the relevant section in the workshop manual, drain the fuel tank.
2 . Remove the fuel tank assembly.
3 . Remove pump/sender module and invert to drain excess fuel.
4 . Remove all traces of residual fuel within the tank using clean absorbent cloth/paper.
5 . Clean and flush all low pressure pipes.
6 . Renew the fuel filter.
7 . Renew the high pressure fuel pump.
8 . Renew all high pressure fuel pipes.
9 . Renew the diverter pipe and both fuel rails.
10 . Renew all six fuel injectors
11 . Reassemble pump/sender module to fuel tank and install to vehicle
12 . The tank must be filled with clean diesel fuel
13 . Road test vehicle for at least ten miles, checking for normal engine operation and no stored diagnostic trouble codes are logged.
14 . Return vehicle to customer
Last edited by 10forcash on 18th Jan 2007 1:30 pm. Edited 1 time in total
18th Jan 2007 1:28 pm
Bodsy Site Sponsor
Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
Ouch.......!
I think I read that the engine needs a stripdown because of the excessive heat the petrol will have generated, plus the draining the oil for contamination and the fuel tank/pipe.
Those 2,000 miles you've done so far.... I'd guess you'll be paying £1 for each mile you've driven. But someone with real knowledge instead of hearsay (not the band) wil be along soon.
Perhaps you should be offering to get it sorted at a nicer than average price for the poor man instead.
Commiserations Noizeman. I've seen this done many times when I had a couple of filling stations businesses. Fortunately (for my customers) I had a reasonable knowledge of cars and if a Disco came in for petrol I always made a point of asking how they found the V8.
I reckon Bodsy isn't far off the mark in terms of cost.....
Just a thought though (and I don't want to raise your hopes here)....... It would be worth making a claim to BP for the poor differentiation of their 'Ultimate' branding. You wouldn't be the first to do this - and I beleive you wouldn't be the first to win the claim either
18th Jan 2007 2:26 pm
Alex E Holy Bratwurst!
Member Since: 22 Mar 2006
Location: Club Tropicana (the drink's aren't free)
Posts: 869
i can't see why they don't start making the pump nozzles different shapes.
i know the diesel one is bigger than the petrol but as you can still put the wrong fuel in the diesel it only solves half the problem.
if there were square, triangular and round nozzels that were sized so that they couldn't fit into to each other this would solve the problem would it not.
i just came up with that whilst playing with toys, anyway it's nap time now.I'm Powered by........Diesel
18th Jan 2007 2:34 pm
noizeman
Member Since: 14 Oct 2006
Location: Wirral
Posts: 133
While I accept 100% responsibility for this, and the fuel filler cap does clearly say "DIESEL" in bold letters, it does beg the question as to why BP choose to give the same name to their top branded petrol AND diesel fuels.
With my previous cars (all petrol), my preference was for Shell petrol and I would just go to the pump marked 'Optimax' or 'V-power' in the safe knowledge that this was definitely NOT diesel. But this is one mistake I will definitely NOT repeat, believe me!
The Disco is with the dealer awaiting a diagnosis.
18th Jan 2007 2:47 pm
gesoono
Member Since: 10 Jan 2006
Location: Scotland
Posts: 68
Perhaps you should be offering to get it sorted at a nicer than average price for the poor man instead.
we are looking at it as we speekLakeland Land Rover
The Garage,
Torver,
Coniston,
Cumbria,
LA21 8BJ
Tel: 015394 41888
18th Jan 2007 3:44 pm
gesoono
Member Since: 10 Jan 2006
Location: Scotland
Posts: 68
The bill for mine was over £6,500. Thankfully for me Zurich insurance picked up the tab and my warranty remians intact. The car was off the road for 7 weeks though. Fuji White, Auto with Surround Camera
18th Jan 2007 3:54 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50947
Comiserations noizeman
gesoono did your insurance pay because it was deemed as 'accidental damage' ?21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
18th Jan 2007 4:01 pm
gesoono
Member Since: 10 Jan 2006
Location: Scotland
Posts: 68
Zurich never quibbled, I guess it was because they regarded it accidental damage.
As a footnote I got nowhere with BP. They refused to take any responsibility and said that I was an isolated incident.Fuji White, Auto with Surround Camera
18th Jan 2007 4:05 pm
blaiseh
Member Since: 01 May 2006
Location: Surrey
Posts: 49
In France Shell do a V-Power diesel ..... i did double check before I filled up with it...2007 TDV6 XS Cairns Blue
18th Jan 2007 4:12 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72799
Lakeland Land Rover wrote:
how about £10,000 to put you into a new one
Noizman, Lakeland will sort U out with a new one, make sure it's the same colour. Then park beside it, swap plates the plates & complain you key no longer works! Get new key, curse & swear then declare deal's off & head home. Let me know if it works!
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
! So angry with myself. So stupid.
