Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
If the filter was fitted incorrectly and it was a LR dealer service - not your issue....
14th Sep 2016 6:02 pm
John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
adam wrote:
^^ After last service I had I checked the valley between the cylinder banks for oil given the horror stories on earlier posts
Sorry for the stupid question - how do you do this?2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
14th Sep 2016 7:01 pm
MHP
Member Since: 31 Dec 2011
Location: lydd
Posts: 2776
I would be asking questions if you've just had a major service and then this happen Even if its not directly connected, you could push that somethings been done wrong or not to a high enough standard and get a bigger contribution 2009 Discovery 3 HSE - Gone
2019 Anniversary Edition D5 - Going
2019 HSE D5 - coming!
14th Sep 2016 7:05 pm
challenger23
Member Since: 03 Mar 2016
Location: Essex
Posts: 56
To be honest I think issues like this really show whether or not a company is willing to stand by its product and its customers , I know a friend of mine had a similar issue with an early land cruiser 90,000 miles Toyota had no problem with taking care of everything not a penny out of his pocket.I I think if it's a known fault they should be prepared to at least contribute.
14th Sep 2016 7:20 pm
adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
John C wrote:
adam wrote:
^^ After last service I had I checked the valley between the cylinder banks for oil given the horror stories on earlier posts
Sorry for the stupid question - how do you do this?
John - the only stupid question is the one you don't ask (or so a smart at work says)
Remove the oil filler cap, remove the plastic engine cover (it just pulls of straight up), replace filler cap so crud cant get in, I get a chair to stand on (I'm only 5ft 9") and a torch and peer down into the middle of the engine standing at the side of the car - you can see the filter housing (dome shaped object) - any oil leaks in the area would be apparent. Remove filler cap, replace plastic cover (thump the corners so it pops back on), replace filler cap
14th Sep 2016 8:08 pm
John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
Thank you! 2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
14th Sep 2016 8:10 pm
dgardel
Member Since: 03 Nov 2009
Location: Greater Venice
Posts: 2025
But, on the D4, how can be mounted oil filter in the wrong way ??? Who can explain to me?
Member Since: 23 Sep 2010
Location: devon chardstock
Posts: 504
If the small tube on the bottom of the oil filter is not located properly it will crush the filter.
15th Sep 2016 10:13 am
dgardel
Member Since: 03 Nov 2009
Location: Greater Venice
Posts: 2025
No small tube on mine.....
Click image to enlarge
different from this one
Discovery 5 tdv6 HSE Corris Gray Outback Engineering Limited Edition IID Pro MV License
15th Sep 2016 10:44 am
CRC@LandRover Verified Account
Member Since: 12 Oct 2012
Location: Coventry
Posts: 415
Re: Engine seized out of warranty
Charlie610 wrote:
Has anyone been to Land Rover with a seized engine when out of warranty?
Mine stopped on motor way last night , my wife says it felt like she'd hit a pot hole then no power and gearbox fault alarm came up. AA tried starting but wouldn't turn over, I have put a spanner on crank shaft pulley today and it's solid so suspect it's seized.
Same thing happened to my friends one about 3 weeks ago, he has kept up his warranty and LR have sorted it out, he says the bill would have been £16000 . I have spoken to the central customer relations people and after a lot of stuttering and careful selection of words they said if it has seized they may be able to offer some assistance. Whatever that means.
I was just wondering if this has happened to anyone else without a warranty and what the outcome was??
Thanks for reading.
Good afternoon Charlie610,
Thank you for your post.
I am sorry to learn of your concern regarding your engine. I am however pleased to learn that this has been raised with the Land Rover Customer Relationship Centre.
I will be more than happy to ensure your case manager is provided with all the information stated on this thread, in order to assist their investigations.
However in order for me to do so, can I please kindly request that your provide your vehicle and contact details via PM.
Many thanks,
Amellia
15th Sep 2016 3:04 pm
jonno1
Member Since: 16 Jun 2010
Location: SW London
Posts: 707
You now have your opportunity Charlie. Nice one Amelia.
15th Sep 2016 7:02 pm
Charlie610
Member Since: 17 Sep 2014
Location: Dover
Posts: 78
PM sent Amelia
15th Sep 2016 9:55 pm
Charlie610
Member Since: 17 Sep 2014
Location: Dover
Posts: 78
Well the engine has been confirmed as seized by the dealership but no word from LR yet.
16th Sep 2016 1:12 pm
Charlie610
Member Since: 17 Sep 2014
Location: Dover
Posts: 78
Well it looks like I'm out of the Land Rover club.
Late today I received a call from the dealership telling me that LR had decided to offer me a goodwill gesture of 20% off of the cost of a new engine, leaving me with a bill of £13391.42 which may rise if my car requires new turbos something which is likely if you ask me due to oil starvation when the engine seized. I stated I would not accept the offer as it is an insult considering the fault is down to their sub-standard product.
I have since phoned customer relations who were less than sympathetic and told me that well these things happen when you have done a lot of miles, my car has done just over 110K in my opinion a prestige car costing around 60K should be good for at least 250K if looked after, which mine has been, don't get me wrong I do not generally complain unless I feel it is worth it and if I was looking at a turbo failure or even the dreaded cracked inlet manifold issues I'd just get it repaired and foot the bill, however a catastrophic failure of the engine causing it to seize, leaving my wife in a dangerous situation, whether from a snapped crank or spun bearings is not something the consumer should be expected to stomach !!!!!!
I'm at a loss as to my next step with this, I do not have that kind of spare cash to just hand over to LR for the repair, we are looking at selling the family caravan to cover the costs but we will still be short, enough of the sob story I'm just after advice now and maybe finding others in the same situation who may want to take some action. I'm thinking my first port of call could be the consumer services ombudsman either on my own or with a group complaint. Other than that I'm not sure where to go.
This whole situation stinks for a company who posted pre-tax profits of £1.56bn in May of this year, I even suspect that the 20% 'goodwill' gesture they have offered still leaves them with some profit from my nightmare.
One thing is for sure unless things drastically change I'm no longer a LR fan and will be telling people as such whenever I get the opportunity, having owned Discoverys since 1995 this at present is likely to be my last.
16th Sep 2016 7:34 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72799
It stinks but you're not the first & wont be the last to get that, or worse. There seems no rhyme or reason as to what peeps get offered from LRCS.
Try PMing Disco_Mikey to see what he can do, will be thousands cheaper than what a LR dealer can do, even with shipping the car to Dundee.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Even if its not directly connected, you could push that somethings been done wrong or not to a high enough standard and get a bigger contribution 
at work says)
, my wife says it felt like she'd hit a pot hole then no power and gearbox fault alarm came up. AA tried starting but wouldn't turn over, I have put a spanner on crank shaft pulley today and it's solid so suspect it's seized.
. I have spoken to the central customer relations people and after a lot of stuttering and careful selection of words they said if it has seized they may be able to offer some assistance. Whatever that means.
but no word from LR yet.
!!!!!!
