Member Since: 22 Sep 2017
Location: Newcastle
Posts: 22
Breakdown recovery put jump pack on wrong way round
Car cut out I suspect blocked filter. But been member of breakdown recovery I thought may aswell call them out. The battery was bit low so he put his jump pack on. He only put it on wrong way round the battery sparked off really bad it actually welded his clip on to the battery. All lights in car started to flash then went off. The key was turned to ignition on at time of error. The car still won't start but now suspension has lowered itself and drivers side door lock doesn't lock with remote this door was open at time of accident. We're do I stand I don't actually no what damage he has done as I carnt get car started luckily I have him on my house cctv doing this school boy error.
26th Sep 2017 5:39 pm
lynalldiscovery
Member Since: 22 Dec 2009
Location: Maidstone
Posts: 7274
Ring the breakdown people and see what they have to say, if they get funny tell them you have it on cctv!
26th Sep 2017 5:48 pm
Ste815l
Member Since: 22 Sep 2017
Location: Newcastle
Posts: 22
I rang them they said a complaints advisor would get in touch with in 5 working days. But I don't think that's good enough
26th Sep 2017 5:53 pm
Mogwyth
Member Since: 03 Oct 2014
Location: Pwllheli
Posts: 3976
Recovery are liable, sister had this happen to their Ford Ranger it burnt out the ECU, RAC picked up the bill for repairs and car hire, problem she had being it's 15 years old was finding a replacement ECU it took months. In fact I reckon it cost more in trying to track one down and hire costs than it would have been if they had simply replaced,==================================
05 D3 HSE V8 4.4
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26th Sep 2017 5:56 pm
Ste815l
Member Since: 22 Sep 2017
Location: Newcastle
Posts: 22
Oh great that's good to hear. That's cheered me up a lot. Thanks for letting me no.
26th Sep 2017 6:02 pm
Mattt
Member Since: 19 Jul 2012
Location: Lincolnshire
Posts: 97
What company was it?
Friend had major hassles with the AA who strapped his sports car down by the wishbones and bent the chassis mount points - they paid out in the end though
26th Sep 2017 7:30 pm
Ste815l
Member Since: 22 Sep 2017
Location: Newcastle
Posts: 22
It was a company that my bank who I have breakdown recovery sent out I have the video but wouldn't have a clue how to upload it.
26th Sep 2017 7:44 pm
JackNorris
Member Since: 06 Jul 2012
Location: Beds/Bucks Border
Posts: 1877
Upload to Youtube and link. You can set the vid to private so only those with the link see it MY2023 Discovery 5 R-Dynamic 3.0
MY2020 Discovery 5 Landmark 3.0 - SOLD
MY2005 Discovery 3 V8 4.4 HSE - SOLD
MY2019 Discovery 5 SE 3.0 - LR Replaced !
MY2005 Discovery 3 S 2.7 - SOLD
MY2016 Discovery 4 Graphite - SOLD
MY2015 Discovery 4 SE Tech - SOLD
26th Sep 2017 8:34 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72788
Siiiiimples. ^^^^^^^
26th Sep 2017 8:34 pm
Perdi's Dad
Member Since: 04 Sep 2013
Location: Hertfordshire
Posts: 188
I would contact the bank as well to let them know there is an issue. They may be able to apply pressure as well. Yet 4 won't want to be involved with a company that breaks their customers cars!Upgrades so far - , rear ladder from prospeed , front and rear light guards G4 style roof rack and 4 lightforce spots on the rack! Xenon lights
28th Sep 2017 8:39 am
Ste815l
Member Since: 22 Sep 2017
Location: Newcastle
Posts: 22
Well I person from brittania phoned me this morning. Basically saying take it into land rover and get it diagnosed at my expense. Then go from there depending on there findings.
28th Sep 2017 9:01 am
rrhool
Member Since: 28 Aug 2014
Location: Norfolk
Posts: 4400
That's not good enough. They should be offering to take it to Land Rover for you, and getting it diagnosed at their expense! Richard
D3 SE 2007. Triumph 2.5Pi 1973. Ferguson TEA20 1948.
Discovery 2 4.0 ES 2001- Gone
Discovery 1 300Tdi ES '95 - Gone
Range Rover Classic '79 - Gone
28th Sep 2017 9:22 am
mallo
Member Since: 10 Feb 2009
Location: Jersey
Posts: 351
I would of thought they would have insurance against things like this especially as its a "recommendation" from the bank...........
I agree its up to the breakdown company to sort it out, perhaps if you were to call them and tell them your hiring a car at their expense as your vehicle is not running due to the incompetence of there staff they may sort things out a bit quicker (and send a copy them a copy of the video)......
Good luck
28th Sep 2017 9:26 am
Ste815l
Member Since: 22 Sep 2017
Location: Newcastle
Posts: 22
I tried to put my foot down but because the car was not running before breakdown recovery came. There dragging there feet saying it wasnt running anyways. But I have dropped the tank it was a faulty fuel pump. New one getting delivered today. then I will refit and go from there. What I've noticed at moment is all interior lights are flickering drivers door doesn't lock off remote key. And my diagnostic (generic) doesn't connect to canbus it did before.
28th Sep 2017 9:35 am
Scott #55
Member Since: 15 Apr 2015
Location: Glasgow
Posts: 1665
It wasn't running anyway........
Would you accept that excuse from a surgeon who amputated the wrong leg? You couldn't walk before anyway so no change......2014 - D4 2010 HSE Nara Bronze
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