Member Since: 29 Oct 2013
Location: Manchester
Posts: 2330
Thanks all for words of support/interest ....
Narpy
Fully agree with you my friend ....I realise thats where it will probably end up ....
Just following each avenue methodically so if it ends up in court then it shows I have followed the rules to the letter .....
There are many worse off than me and I class this as a bit of fun and a challenge or opportunity to get something better ... at worst I will end up with what I have ...(just with more mileage and hopefully a lower loan/HP) ... so not that much of a sorry tale ... after all 'any day above ground is a good day '
If I had known the site existed when I purchase her last year I would have bought off here...
or is that brought off here....
If for some reason I get to start again I will still have a D3 and best case scenario a 'proper one' with a service history... so I thought its worth trying for that first (hence thats why this is an opportunity)
Its all my fault for trusting people .... life for me is too short not too...
At the time two of my family were having issues/checks for cancer and I had the stroke and heart issue ... so with baby no 4 about to be born my head was up a place where the sun didn't shine
Upwards on onwards I am your worst nightmare if someone lies to me though as I am like dog with a bone when crossed .... D4 Front upgrade/cut back wings n things 'taking a long time but getting there'.
D4 rear upgrade - Narpys helped with that bit
Flack for problem solving and D4 Bluetooth Install/ D4 Heated Steering wheel with Flappy paddles n BBS enabling kit
Disco Mikeys work - Serviced, EGR blanking and 4x4 software upgrade, 3 flash indicators.
B.A.S - FBHIC. Uncle Rays spare wheel protector. Beanie Silver Black badges.
21st Feb 2014 10:38 am
Bobs
Member Since: 29 Oct 2013
Location: Manchester
Posts: 2330
The Dealer came back late Friday saying the VOSA/MOT papers and Land Rover recall history ( both on the Vin Number by the way ) ... may be inaccurate and they wanted the car for a days inspection ....
no chance.... they are not having the D3 for any length of time without me being present.
They had the details and paperwork for over 4 weeks and not acted on any of it ...
Let the fun begin.... they had their chance to do the right thing
All the information has gone to HP firm Friday .... they will respond within 5 days which is refreshing ....
Citizens Advice will also forward the issue onto Trading Standards ....
CA said I can also claim for Consequential Damages – due to misrepresentation in other words anything I have a receipt for....
My other concern was linked to the amount of the claim ..... was it only limited to the Finance Amount
CA said no ... its the full transaction amount and the consequential costs
They also said the dealers are subregated agents and the HP firm in law technically employ the dealers .... so anything said by either party reflects in my claim by law.
CA said if you buy a vehicle on hire purchase, you have the protection of the Consumer Credit Act 1974 and the Supply of Goods (Implied Terms) Act 1973.
The vehicle should be of satisfactory quality (due to the increased wear of parts and that the mileage is 51,000 more than advertised) it was not accurately described and falsely advertised. As the finance provider, being the owner, they are legally responsible to me as the hirer.
Interesting D4 Front upgrade/cut back wings n things 'taking a long time but getting there'.
D4 rear upgrade - Narpys helped with that bit
Flack for problem solving and D4 Bluetooth Install/ D4 Heated Steering wheel with Flappy paddles n BBS enabling kit
Disco Mikeys work - Serviced, EGR blanking and 4x4 software upgrade, 3 flash indicators.
B.A.S - FBHIC. Uncle Rays spare wheel protector. Beanie Silver Black badges.
23rd Feb 2014 10:56 pm
Rpp999
Member Since: 31 Aug 2013
Location: Bexleyheath
Posts: 64
I have been following this post with great interest. I am sure along with others that with the perseverance that you have shown you will get the justice you deserve.
Good luck.
23rd Feb 2014 11:18 pm
nickprice
Member Since: 01 Mar 2011
Location: Den Haag
Posts: 316
I had some issues with a UK company that did some work on my D3. After getting nowhere with them - they said it was uneconmical for them to do the work! - I contacted Trading Standards (who were very helpful ). As recommended, I sent a recorded delivery copy of all correspondance together with an assertion of their obligations under the Sales of Goods Act and a few days later they contacted me to say they'll do the work. This was after weeks of too-ing and fro-ing.
Best of luck with this, I'm sure you'll have a positive outcome as it seems pretty cut and dry.
No such luck here in NL, I had to go to court to get my money back!D3 SE with Hankook MT 275/65/R18, IID BT Tool, ProSpeed rock/tree sliders + compressor guard, RLD sump guard & winch tray + 13,000lb hidden winch, Gearbox guard, Frontrunner 80l aux tank with fuel gauge, V8 brake upgrade, Traxide USI-160 dual battery system, Frontrunner ladder, custom boot storage, Lazer LED driving lights, de-cat exhaust, Aftermarket Oro TPMS, i7 Mac Mini touch screen install (running Windows 10) mirrored on rear screens.
24th Feb 2014 6:39 am
Bobs
Member Since: 29 Oct 2013
Location: Manchester
Posts: 2330
Sublime to the ridiculous
So papers went to the HP firm Saurday ....
Phone call lunch time from a Private Motor Investigator appointed by the HP company ...
Like the Magnum PI of the motor world .... knowledgable guy been doing the role 29 years .... went through everything for 45mins and he was clear and concise on the way forward .... good and bad ...
Top bloke thats all I asked for the truth and some activity
He is organising a vehicle inspection ( with me as witness throughout ) ... then he compiles his report.
The HP company act on the report and put forward a proposal for resolution .... Professionals at last ....
Maybe not all geared towards me financially but better then nothing happening at all D4 Front upgrade/cut back wings n things 'taking a long time but getting there'.
D4 rear upgrade - Narpys helped with that bit
Flack for problem solving and D4 Bluetooth Install/ D4 Heated Steering wheel with Flappy paddles n BBS enabling kit
Disco Mikeys work - Serviced, EGR blanking and 4x4 software upgrade, 3 flash indicators.
B.A.S - FBHIC. Uncle Rays spare wheel protector. Beanie Silver Black badges.
25th Feb 2014 9:28 pm
crews control
Member Since: 18 Mar 2007
Location: Dorset
Posts: 5011
Looking at used cars recently, I've found this thread very useful.
I was going to say best of luck... but it's not luck, it's hard work.
I hope you get the outcome you clearly deserve.
25th Feb 2014 10:12 pm
Scarab
Member Since: 11 Jun 2011
Location: Hastings
Posts: 1283
Absolutely good news.
Just make sure that although you know you'll not get anything financially, the vehicle should be in the condition you expected when you were sold it.
You obviously like the car and now you know it's a high miler, ensuring everything is up to standard is priority.
25th Feb 2014 10:12 pm
Bobs
Member Since: 29 Oct 2013
Location: Manchester
Posts: 2330
Didn't want to tempt fate but the investigator said a 51k is an excessive 'clock'
No Sherlock
He feels the recommendation would be to be have a refund and return of vehicle in those circumstances - i.e:
- The full value back of the transaction HP and trade in value of my old car.
- A percentage of the money spent on consequential costs i.e. 105k service (as it could be argued it didnt need to be done) and other parts
less the value for me driving it and adding mileage since purchase.....
Until I see the maths and other financials I am not holding my breath ... as he is also a medium between us all the HP company, Me and the dealership..... thats where he earns his money
So if one of the other parties feels that shouldnt happen it may go in another direction D4 Front upgrade/cut back wings n things 'taking a long time but getting there'.
D4 rear upgrade - Narpys helped with that bit
Flack for problem solving and D4 Bluetooth Install/ D4 Heated Steering wheel with Flappy paddles n BBS enabling kit
Disco Mikeys work - Serviced, EGR blanking and 4x4 software upgrade, 3 flash indicators.
B.A.S - FBHIC. Uncle Rays spare wheel protector. Beanie Silver Black badges.
25th Feb 2014 10:30 pm
MikeyRules
Member Since: 07 Dec 2013
Location: South of the city
Posts: 230
Ah Bobs at least as you say you now have some action!
Stay positive fella, and I'm sure everything will work out in the end!
Do you have a preference?
Money back and buy a new one, or would you rather keep the old girl?It's better to burn out, than fade away...
_____________________
57 plate in Java Black/black leather, manual D3.
D4 surround & Garmin Nuvi 1490tv with reverse Cam & HD Mechanic
Added: Cruise/Audio controls/SMD reverse lights/Side tubes/rear tints & Blinds/chrome pack/Narpy torch/BAS Tuned & EGR's blanked
25th Feb 2014 10:43 pm
waterbuoy
Member Since: 26 Oct 2013
Location: Argyll
Posts: 2862
From what you have said Bob I'd suggest that you wait until he makes his recommendations.
If it is a full 'reimbursement' of x amount, and you are not happy with that, you might then be able to argue for a cash settlement with you keeping the vehicle now that you seem to be getting it sorted.Currently 2009 Disco 3 SE, 2013 MY D4 HSE and 2016 D4 SE
Previously:
TD5 Defender 110 CSW (230k miles)
300TDi Disco 1 (289k)
4 RR Classics (300-350k each, 2 manual, 2 auto)
110 V8 CSW (220k)
S3 109 hi cap pickup (ex RN)
S2A 88 Safari SW with lpg conversion (bloody lethal)
IID Pro MV License - D3, D4 & RRS - Enabling, Updates, D4 & RRS Timed / Remote Climate, D4 Bluetooth fitting
PM me for details
Owner of the original "Beanie" grille
D4 & RRS style D3 grilles made to order
25th Feb 2014 10:45 pm
waterbuoy
Member Since: 26 Oct 2013
Location: Argyll
Posts: 2862
How was the head on Saturday morning old bean?Currently 2009 Disco 3 SE, 2013 MY D4 HSE and 2016 D4 SE
Previously:
TD5 Defender 110 CSW (230k miles)
300TDi Disco 1 (289k)
4 RR Classics (300-350k each, 2 manual, 2 auto)
110 V8 CSW (220k)
S3 109 hi cap pickup (ex RN)
S2A 88 Safari SW with lpg conversion (bloody lethal)
Head was fine thanks Chap, guts on the other hand is a different story, I was so bloated with curry, naan and rice etc on the night not to mention the beers and a bottle of wine, that when I finally got in I had to sit up for an hour or so before I was comfortable to go to bed Altox GSM FBH controller thread
IID Pro MV License - D3, D4 & RRS - Enabling, Updates, D4 & RRS Timed / Remote Climate, D4 Bluetooth fitting
PM me for details
Owner of the original "Beanie" grille
D4 & RRS style D3 grilles made to order
25th Feb 2014 10:50 pm
Bobs
Member Since: 29 Oct 2013
Location: Manchester
Posts: 2330
Read that as sit ups for an hour ... then I re- read it ..... D4 Front upgrade/cut back wings n things 'taking a long time but getting there'.
D4 rear upgrade - Narpys helped with that bit
Flack for problem solving and D4 Bluetooth Install/ D4 Heated Steering wheel with Flappy paddles n BBS enabling kit
Disco Mikeys work - Serviced, EGR blanking and 4x4 software upgrade, 3 flash indicators.
B.A.S - FBHIC. Uncle Rays spare wheel protector. Beanie Silver Black badges.
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'
off here....
I am your worst nightmare if someone lies to me though as I am like dog with a bone when crossed .... 
no chance.... they are not having the D3 for any length of time without me being present.
